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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D90331 · Issue 553608

Context-specific APIs used for RefreshHarness with AJAX container

Resolved in Pega Version 8.5

After creating an interaction case and letting it go idle, attempting to continue and process the service cases in that case was intermittently resulting in a transaction ID mismatch error. This was traced to handling in the AJAX container, and has been resolved by updating the system to use context-specific APIs for refreshHarness case in doc_submit.

SR-D73224 · Issue 542629

Case manager portal links working with SVG file

Resolved in Pega Version 8.5

After modifying the pyPortalHeader to show a custom logo in the Case manager portal by saving the pyapp-logo.svg file into a ruleset and uploading the logo, none of the Case manager portal links or menus were working and a console error appeared. Investigation showed the SVG file stream was decoded and then encoded using the Base64Util.encode and decode, which was adding new line characters. To resolve this, step 4 in Rule-File-Binary.UploadFile Activity has been modified to remove the Base64 encode and decode.

SR-D70064 · Issue 541962

Case UI correct following multiple approval levels

Resolved in Pega Version 8.5

After proceeding through different levels of approvals, the UI of the case was incorrect on the final approval submit. This was traced to the forceSkinGeneration parameter, which was set to true, being used by a workformstyles fragment. This has been resolved by changing pzUsePreferenceSkin to "once" and setting the parameter forceSkinGeneration to false after the pyAttachAsPDF activity call.

SR-D99025 · Issue 558221

Refresh-Other section correctly shifts focus on tab out

Resolved in Pega Version 8.5

After upgrade, a difference was seen in the behavior of the Refresh-Other section action functions. Previously, focus was shifted to the next field when tabbing out, which is the desired behavior. Investigation showed that this was a result of modifications made to resolve other focus issues, and the previous behavior has been returned by updating the conditions used to call the "focusNextElement" method to include a check whether the reloadElement is stale, and to get the focusElement from DOM based on name (pega.util.Dom.getElementsByName(focusElemName)) if needed.

SR-D80572 · Issue 558412

Refresh-Other section correctly shifts focus on tab out

Resolved in Pega Version 8.5

After upgrade, a difference was seen in the behavior of the Refresh-Other section action functions. Previously, focus was shifted to the next field when tabbing out, which is the desired behavior. Investigation showed that this was a result of modifications made to resolve other focus issues, and the previous behavior has been returned by updating the conditions used to call the "focusNextElement" method to include a check whether the reloadElement is stale, and to get the focusElement from DOM based on name (pega.util.Dom.getElementsByName(focusElemName)) if needed.

SR-D58021 · Issue 524962

Show-stream/html repaired for custom portals

Resolved in Pega Version 8.5

After upgrade, show-stream/html in activity was not getting executed properly on custom portals. ShowDesktop was modified in 8.1 for AssociateRequestor implementation. As part of that, the custom portal step was moved to the new activity pzPopulateRequestor which is invoked from ShowDesktop. The JUMP condition in step is exiting the pzPopulateRequestor activity, but not ShowDesktop as was the case in the previous versions. To resolve this, the JUMP condition (.pyDesktopType=="Custom") has been added in ShowDesktop at the pzPopulateRequestor call step.

SR-D74992 · Issue 546877

Improved CPMHC performance

Resolved in Pega Version 8.5

After upgrade, slowness was seen when using the CPMHC application. This has been improved by adding Microsoft Internet Explorer 11 optimization with the most recent javascript API.

SR-D68277 · Issue 541816

Added logoff check for requestors

Resolved in Pega Version 8.5

After upgrade, the error "java.lang.InterruptedException. Requester has been destroyed" was appearing in the logs. Investigation showed this was related to unregister requests being submitted after logoff, and has been resolved by updating the system to check for logout before sending unregister requests.

SR-D71202 · Issue 535409

Corrected autocomplete results for parameterized RD in grid

Resolved in Pega Version 8.5

An autocomplete included in a grid and configured with results display as 'List' where the source for the autocomplete was a parameterized report definition and the RD parameter was an associated property of autocomplete did not show any results. If the results display was changed from 'List' to 'Grid', it worked as expected. This has been resolved by adding a null check on rowdetail in the "replaceParamsTokens" method for autocomplete.

SR-D64945 · Issue 534324

Accessibility enhanced for multiselect

Resolved in Pega Version 8.5

Aria attributes for multiselect items and container have been added to enhance accessibility.

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