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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-224954 · Issue 727043

Enabled turning off general metrics when queue processing metrics are disabled

Resolved in Pega Version 8.7.3

A memory leak related to QPGeneralMetrics was consuming heap and causing performance issues. Investigation showed queue processor metrics were gathered even when disabled. To resolve this, turning off "General Metrics Handler" while turning off the QPGeneralMetrics has been enabled. Queue processors should now skip the process of collecting general metrics while running activities. This will prevent storing unused (and uncleared) metrics in memory and prevent heap exhaustion.

INC-225519 · Issue 724397

Improved handling for thread resolution issues

Resolved in Pega Version 8.7.3

Queue Processor/Dataflow was moving to STOPPED state due to failed records in its execution. Investigation showed there was a minor logic issue in the queue processor activity which allowed the Page-Remove step to be called even before the pages were actually created, and this has been resolved by improving the recovery from a cleared ThreadContainer which might cause thread resolution issues.

INC-217655 · Issue 723565

Resolved validation check freeze for Dynamic Layout Group

Resolved in Pega Version 8.7.3

After creating a multi-step form where step 1 had a Dynamic Layout Group(tabbed) that used form fields configured with validations, clicking next with empty/invalid values in the form intermittently caused the screen to freeze and a javascript exception was logged. This was traced to a missed use case related to templates in the childNode, and has been resolved by adding the necessary safe checks in lgtemplate and lgcelltemplate.

INC-218855 · Issue 718834

DSS added to control section collapse on refresh

Resolved in Pega Version 8.7.3

After update from 8.5, using dynamic layouts that included certain controls (autocomplete/text/dropdown) configured with Refresh-Other Section -> Parent / Top Level Section such as a pyCaseActionArea with Event 'On Change' showed a different behavior: entering a value in the configured text/auto-complete field that leads to the refresh of the top level section will collapse all expanded sections if there is a refresh trigger within the embedded section or dynamic layout of the collapsible layouts. In order to control this behavior, a new DSS has been introduced. By default HonourExpandWhenOnRefresh (owning ruleset Pega-UIEngine) will be set to false to maintain the current behavior of collapse on refresh, while setting it to true will use the older behavior of maintaining expanded sections.

INC-223222 · Issue 723634

Corrected apiContext when using bulkActions

Resolved in Pega Version 8.7.3

Row selections in the multi-selection table were intermittently not working after opening a table with bulk actions enabled. Investigation showed that opening a table with bulkActions enabled and then navigating to a table where bulk actions are not available but multi-select is enabled led to functions like setSelectedRows and getSelectedRows still being available in apiContext. This has been resolved by correcting apiContext when bulkActions is enabled.

INC-225236 · Issue 725703

Corrected LiveDesignViewDisplay error handling

Resolved in Pega Version 8.7.3

When all rulesets were locked and a section was opened from Live UI in a portal, a "rule deleted" message appeared and it was confirmed the rule was deleted even though the rule was in locked ruleset. Investigation traced this to a pzLiveDesignViewDisplay call to pxChooseBestRuleSet which jumped to failure logic when "allow check out" was disabled, and this has been resolved by correcting the error handling in pzLiveDesignViewDisplay.

SR-D69098 · Issue 534042

Export to Excel works for for report definition with duplicate columns

Resolved in Pega Version 8.5

After adding a date column to a report definition (2nd column in the report), the data displayed correctly in the UI but Export to Excel failed with the error "Section 'pzRDExportWrapper' execution error on page '' of class 'Rule-Obj-Report-Definition'. : The Reference .pyDateValue(2) is not valid." This was traced to an out of bounds exception thrown if there were two or more columns with the same calculation. When preparing for export, the column with the duplicate calculation would not get added to the map of report UI fields. To resolve this, the system has been updated to allow report definition columns with the same calculation to be properly mapped to a UI field.

SR-D69108 · Issue 543846

Handling added for drag-and-drop with deleted report templates

Resolved in Pega Version 8.5

After adding a new report, an error appeared when trying to use drag-and-drop to add a column (Page List) from the Data Explorer in the report browser. This was traced to refactor work done to use the Record API throughout reporting: the ruleset on new reports was not being reset from a Pega- ruleset to an application ruleset, causing columns the referenced properties defined outside the platform to be rejected. This use case was missed because case types define their own report templates on creation, but in this scenario those had been deleted. To resolve this, the system has been updated to call pxChooseBestRuleset from pxShowReport in order to enable the use of properties defined in the application prior to saving the report.

SR-D91038 · Issue 553165

Corrected report with combo chart in Case Manager portal

Resolved in Pega Version 8.5

After adding the required columns a report in the report viewer and then adding a combo chart and dropping the summarized column on the y-axes and group by column on X-axis, clicking on "done editing" generated the error "pyUI.pyChart: You must have at least two Aggregate Columns in the chart series .pyUI.pyChart.pyDataAxis(1).pyChartOutputType: A Combo chart requires at least 1 Chart Type be a Column". Investigation showed that the second DataAxis page was getting deleted in the pzCleanChartDataAxis activity, causing the validation to fail. This has been resolved by adding a 'when' rule to "pzChartIsSingleY" that checks for "SingleYAxisClustered" chart and refers the same in pzCleanChartDataAxis to skip the data axis deletion.

SR-D90232 · Issue 555781

Combo charts now support conditional colors

Resolved in Pega Version 8.5

An enhancement has been added to facilitate the use of conditional colors in combination charts.

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