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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-213763 · Issue 708110

Job Scheduler explicitly unlocked after nodes restart

Resolved in Pega Version 8.7.2

If a job scheduler was in running state and the utility nodes were restarted, the background processing nodes were not coming up and resuming as expected and PersistentJobCleanupFactory:PresentMembersJobCleanup was throwing a stale execution exception. Investigation showed locks were not being removed from the database for the job scheduler when the restart was performed (noted in pegadata.pr_sys_locks table), preventing further runs. This has been resolved by adding an explicit lock removal process for this condition.

INC-213821 · Issue 708314

QueueProcessor timeout made configurable

Resolved in Pega Version 8.7.2

Queue Processor timeouts were causing thread interruptions, causing items to be processed more than once. To resolve this, the QueueProcessor kafka-write timeout has been made configurable via the DASS Pega-Engine:queueprocessor/dataset/write/timeoutMs

INC-215937 · Issue 713771

Added exception handling for PageGroup alerts

Resolved in Pega Version 8.7.2

Queue items were going to the broken queue if there was an issue fetching the alert configuration from the Queue Processor rule. The error "java.lang.IllegalArgumentException: Alert id cannot be blank" was seen. This has been resolved by adding exception handling while gathering alerts from PageGroup so that a malformed alert configuration will not cause overall failure of a processed message, but instead an empty alert will be returned if configuration-data is corrupted.

INC-217781 · Issue 714183

JobScheduler updated to better handle DST change

Resolved in Pega Version 8.7.2

If a job scheduler was set to run on a weekly basis between 1 AM CET and 3 AM CET, the DST time change caused the job scheduler to skip that week. During DST, there is one 23-hour day in the year, and if execution time is set to that missing hour the system was throwing an IllegalArgumentException for the non-existent date. This has been resolved by adding a check that verifies whether a given date does exist; if it does not exist, the system will postpone execution time by one hour.

INC-218340 · Issue 714661

Override added to delete records for a stream dataset after processing

Resolved in Pega Version 8.7.2

Kafka data was accumulating for a Stream data set due to huge volume of inbound calls. This has been resolved by adding support to override pyDeletedProcessed through a DASS in order to remove the records for a particular stream dataset (topic) as soon as they are processed by Pega.

INC-186072 · Issue 678753

Updated ClientDynamicData HTML Rule

Resolved in Pega Version 8.7.2

After upgrading from Pega 7 to Pega 8, attempting to open an assignment on the staging environment showed a blank page. This was traced to the system trying to open a declare expression of "PegaComm-" class, and has been resolved by updating the pzClientDynamicData HTML Rule handling for the top level page and enabling the expression calculation checkbox in the Advanced tab of the pyCaseManger7 harness.

INC-188141 · Issue 678158

PD4ML upgraded

Resolved in Pega Version 8.7.2

Issues with PDF generation have been resolved by upgrading PD4ML to version 4.0.13.

INC-188644 · Issue 708959

Autocomplete cancel closes correctly

Resolved in Pega Version 8.7.2

Clicking on an autocomplete field and navigating to the next tab without selecting any values caused the autocomplete results to be displayed in the next screen until there was a click or an action was performed in that screen. This was due to the autocomplete not closing correctly, and has been resolved by removing the event.cancelBubble setting.

INC-190233 · Issue 675485

Production check removed for Get Action Details API

Resolved in Pega Version 8.7.2

After creating an assignment for a case and calling the Get Action Details Applied Assignment API, the name tag for views was not included in the returned JSON. This has been resolved by removing a check for production level.

INC-190855 · Issue 681092

Duplicate items resolved for questionnaires

Resolved in Pega Version 8.7.2

When there was only one question page for a questionnaire, the question page title was being displayed twice and the breadcrumb showed duplicate steps. When there was only one step in the screen flow, the survey navigation was hidden. This has been resolved.

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