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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-160379 · Issue 633675

Closed case preview display corrected

Resolved in Pega Version 8.4.5

Hovering over the Preview of a closed case in Cosmos User Portal was showing as blank instead of displaying the details, and clicking on it caused the screen to freeze. The case preview of an open case worked as expected, as did opening the preview of a closed case after looking at the preview of an open case. This was traced to an error in the HTML code for the anchor tag in the pyOperatorInfo control, and has been corrected.

INC-160497 · Issue 627713

Able to add missing headers from App Studio

Resolved in Pega Version 8.4.5

A missing header in pyActionArea and pyActionAreaheader could not be added from App Studio. This was due to the sections not being built using design templates, and has been resolved by updating the section to be editable in runtime.

INC-160500 · Issue 627266

Cosmos App Studio icons have helper text

Resolved in Pega Version 8.4.5

Enhancements have been made for accessibility by adding Helper text to icons in the Cosmos theme for App Studio.

INC-160843 · Issue 631726

Performance improvements for multiple visibility expressions in repeating structures

Resolved in Pega Version 8.4.5

After upgrade, performance degradation was seen and PEGA0069 alerts appeared frequently. Investigation traced this to performance issues with the expression evaluation on the client when there were multiple visibility expressions in the repeating structures. To resolve this, updates have been made to the pzpega_ui_ExpressionEvaluator.js to reduce the number of calls to _getCtxElement( ) in side loops.

INC-161430 · Issue 627719

Accessibility Component/Widget role added to pyCaseErrorSection

Resolved in Pega Version 8.4.5

Page level errors were not accessible due to the error section being wrapped inside a dynamic layout whose contents were not readable. This has been resolved by updating dynamic layouts to use the correct accessibility roles.

INC-161682 · Issue 642604

Context check updated for Delegated Data Type error message

Resolved in Pega Version 8.4.5

Once error messages for some auto set by declare expression appeared on the delegated Data Type editing screen, they persisted even after these errors were fixed. This was traced to the pega.ctx.harnessID and body's harness-id not being in sync, and has been resolved by updating root contexts to look for the error.

INC-161757 · Issue 630689

CKEditor correctly formats copy and paste

Resolved in Pega Version 8.4.5

Formatted text from Micrtosoft Word was not retaining its format when pasted into the rich text editor. This was caused by the inch to px and pt to px conversions not happening properly for margins, and has been resolved by adding a margin fix for nested bullets and lists.

INC-161937 · Issue 640262

VMWare workspace One Mobile support added

Resolved in Pega Version 8.4.5

Support has been added for the VMWare workspace One Mobile app by updating the BrowserUtilsRuntime file to add the necessary user agent.

INC-161999 · Issue 632208

Correct operator time zone passed for offline mobile case

Resolved in Pega Version 8.4.5

After selecting a date on the UI for a date only property and submitting it, the date was automatically incremented to the next day when using the mobile offline app. No increment was seen in the mobile browser. This was traced to the operator time zone being overridden for date and date range properties in an offline case, and has been resolved by ensuring the correct operator time zone is passed when working offline.

INC-162054 · Issue 633081

Updated context switch handling for event fired on modal

Resolved in Pega Version 8.4.5

A modal window thread became inactive after switching out from a modal window to another tab and returning back. This was traced to the submit modal being called on the OpenPortal thread, and has been resolved by updating the harnessContextSwitchHandler method to update the current context when an event is fired on a modal.

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