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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-217655 · Issue 723564

Resolved validation check freeze for Dynamic Layout Group

Resolved in Pega Version 8.6.5

After creating a multi-step form where step 1 had a Dynamic Layout Group(tabbed) that used form fields configured with validations, clicking next with empty/invalid values in the form intermittently caused the screen to freeze and a javascript exception was logged. This was traced to a missed use case related to templates in the childNode, and has been resolved by adding the necessary safe checks in lgtemplate and lgcelltemplate.

INC-164631 · Issue 641441

Updated Ajax container close to resolve intermittent portal freeze

Resolved in Pega Version 8.4.5

The portal was intermittently freezing after the "+" icon was clicked to create a new case from the Create menu. This was traced to the Ajax container not closing after creation of the create modal, and has been resolved.

INC-137352 · Issue 583664

Mobile app improvements for poor connectivity conditions

Resolved in Pega Version 8.5.1

When the mobile app was used in areas with poor data network connectivity, the screen was freezing or a number of sync errors were seen. Improvements have been made in the processing and wait conditions to smooth the functions when connectivity is intermittent.

INC-136057 · Issue 587164

Modal dialog close for date/time works as expected

Resolved in Pega Version 8.5.1

When a date/time property was used in a modal screenflow in Google Chrome, changing the date property on the pop up calendar and then clicking the modal close caused the screen to freeze. This was caused by the plf.handleModalClose() being called a second time for a container close event that was not available in window.event. This has been resolved.

INC-145939 · Issue 606898

Updated handling for ID value change during REST connection creation

Resolved in Pega Version 8.4.4

When using the REST Connector Wizard to create a connector, if the ID was changed on the 4th (last) step of the Wizard and then the Create button was pressed, the screen would freeze and a display a javascript error. Investigation showed that when the ID was changed on the screen, the new value was not updated properly and subsequent function calls threw errors. This has been resolved.

INC-145939 · Issue 606896

Updated handling for ID value change during REST connection creation

Resolved in Pega Version 8.5.3

When using the REST Connector Wizard to create a connector, if the ID was changed on the 4th (last) step of the Wizard and then the Create button was pressed, the screen would freeze and a display a javascript error. Investigation showed that when the ID was changed on the screen, the new value was not updated properly and subsequent function calls threw errors. This has been resolved.

INC-156802 · Issue 620674

Handling added for special characters for track changes

Resolved in Pega Version 8.5.3

After entering inverted commas ["] inside a text box configured with post value and 'refresh this section' actions, focusing out of it caused the UI to freeze. A JSON parse issue was seen in the browser console, which was traced to the domelement API not having handling for special characters in the HTML code. This has been resolved.

INC-148115 · Issue 605423

Autocomplete results list position scrolls inside a table

Resolved in Pega Version 8.4.4

Given a row editable table with a fixed height and freeze grid header, when autocomplete was included in a row of a table and the down-arrow was pressed to get the list of options in dropdown, this drop-down popup was not moving along with the row during scrolling. This was due to scroll handler not being triggered for popover when inside a hierarchical table, and has been resolved.

INC-150407 · Issue 605842

Validation error messages correctly cleared in nested markup

Resolved in Pega Version 8.4.4

A UI Freeze issue was seen whenever mandatory input was missed and the form was submitted. Continuing was possible after browser refresh, but a new Next>> button appeared. This was an unintended side effect of work done to correctly clear validation messages when areas had captions, and has been resolved by modifying that work so it performs as expected on nested markup.

INC-153109 · Issue 611354

Validation error messages correctly cleared in nested markup

Resolved in Pega Version 8.4.4

A UI Freeze issue was seen whenever mandatory input was missed and the form was submitted. Continuing was possible after browser refresh, but a new Next>> button appeared. This was an unintended side effect of work done to correctly clear validation messages when areas had captions, and has been resolved by modifying that work so it performs as expected on nested markup.

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