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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-195583 · Issue 684840

Flow action modal pop-up closes after submit

Resolved in Pega Version 8.7

On clicking Submit button on the modal window, the post action was successfully completed but the buttons froze and the modal window did not close. This was traced to a missing condition in the if loop to handle the needed flow action logic, and has been corrected.

INC-197243 · Issue 687412

Locking up+E975dated for EmailLink

Resolved in Pega Version 8.7

After clicking a work link from email and opening the work object in a new window, opening the work object in the perform harness and performing a browser refresh by way of Actions -> Refresh resulted in a locking error when trying to submit the case. This was traced to the handling in the Ajax container: when an assignment is opened from the todo list, it will open it in primary Ajax container. If the complete web page was refreshed, the contents in the Ajax container were cleared and loaded back to previous state. While doing this process the lock of the Work Object was released and not added back. In order to achieve the lock after the refresh, the doUIAction activity has been updated to lock the case when the case is opened and reloaded.

INC-198021 · Issue 686630

Corrected blank areas on maximized view

Resolved in Pega Version 8.7

A blank section was displayed when maximizing the reply screen. Investigation showed that when the editor was inside a positioned container with overflow hidden and the editor had a scrollbar with its body height greater than the document, the scrollIntoView would scroll to grey spaces which were originally hidden by overflow. This has been resolved by commenting out scrollintoview, since it is not necessary and scroll position/cursor will be retained without it.

INC-198484 · Issue 689007

Tab error message localized

Resolved in Pega Version 8.7

Localization has been added for the message that is shown at a tab when a section in tabbed layout contains errors.

INC-199156 · Issue 689742

PDF generation corrected

Resolved in Pega Version 8.7

Issues with PDF generation have been resolved by upgrading the PD4ML libraries to version 4.0.9fx5.

INC-239902 · Issue 628577

Handling added for multi-file upload of duplicated files

Resolved in Pega Version 8.7

Attaching the same file multiple times during a single upload caused some of the duplicated files to not be included. The issue was not seen when attaching the same file multiple times but in different attempts. The exception "Can't continue with file attachment. FileData.xlsx is missing and might have been quarantined by anti-malware software" was logged. This was caused by the files being uploaded without updating filenames to have a unique ID, so multiple files with the same name were overwriting the previous file. This has been resolved by setting the appendUniqueIdToFileName parameter to true in the upload request so each copy of the filename is treated as an individual file.

INC-135335 · Issue 588510

Parent flow next step will take precedence over sub-process

Resolved in Pega Version 8.5.1

A Breadcrumb configured in the screen flow was not displaying at the last assignment when there were multiple embedded sub processes and the last assignment was called in a sub process. This was traced to the parent flow next step information not being passed due to the next step in the sub process being marked as an end shape. To resolve this, the pzFlowSteps7 html control has been updated to pass the parent flow's next step information in this situation.

SR-D77719 · Issue 569769

OpenIfStale updated to resolve optimistic locking race condition

Resolved in Pega Version 8.5.1

A race condition was created in optimistic locking by having two assignments save at overlapping times. This has been resolved by modifying the pzShowConflicts activity to use a version of openIfStale which will consider a workpage as stale even if the difference in pxUpdateDatetime is in milliseconds.

INC-134912 · Issue 581326

Handling updated for wait shapes with different outgoing connector flow actions

Resolved in Pega Version 8.5.1

After configuring a flow with a wait shape that by default used the pyContinueAfterWait flow action for the outgoing connector of the wait shape refer, adding any other valid flow action resulted in the error "Action To Take must be a valid flow action for this assignment". This was due to the post-processing of the connector properties modal updating the ActionToTake value based on wait shape, so that changing the flow action on a connector caused the validation on save to fail if the ActionToTake on wait shape and the connector flow action did not match. To resolve this, the system has been modified to validate a wait shape with different flow action on the outgoing connector.

SR-D59283 · Issue 523207

Check added for WorkParty property to catch changes

Resolved in Pega Version 8.5.1

After configuring a send email shape to send email to work parties, proceeding through the flow without work parties and then triggering the send email shape and creating the Fix correspondence assignment worked as expected. If the work party details were later updated and the send email shape was triggered again for the Fix correspondence assignment, the error message "No role defined to work object" appeared. This was an issue with the handling of the email flow the second time through: PyCorrPage.pyCorrPartyRole did not have the work object party details which were added to the work object after the fix correspondence assignment was created, and SendSimpleEmail was not designed to handle the email that needs to be retried during the FixCorrespondence flow call. To resolve this, the system will check whether the pyWorkParty property exists prior to calling the PartyCorrPreferences HTML rule.

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