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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-189047 · Issue 674759

Session timeout adjusted for use with Apple Safari

Resolved in Pega Version 8.7

A configured browser session logout timer was not working with the Apple Safari browser. This was traced to browser-specific handling for self.location.href and has been resolved by adjusting the logic and moving it inside a setTimeout to improve cross-browser compatibility.

INC-189214 · Issue 675959

Improved backwards compatibility for sendmail notifications

Resolved in Pega Version 8.7

After upgrading from Pega 7 to Pega 8, sendmail notifications were not working for email addresses that included the to-form "Lastname, Firstname'. This was caused by a difference in handling within the activity "@baseclass.SendEmailNotification", and has been resolved by shifting the reliance to InternetAddress.parse for validating and splitting email addresses in order to handle special characters, commas, and semi colons in display name.

INC-189935 · Issue 684504

Drag and Drop works as expected on mobile

Resolved in Pega Version 8.7

After opening a case assignment on a mobile device and selecting an option on the correct fields to make the drag and drop section visible, dragging the object vertically the caused the entire page to scroll up and down. Horizontal dragging worked as expected. This has been corrected.

INC-190847 · Issue 676677

Preview link aligned under item

Resolved in Pega Version 8.7

The preview option was not showing below the link control configured to open the case, but instead was displayed elsewhere on the page. This was traced to changes made in Google Chrome v.93+, and has been corrected by changing the perspective to none instead of 0 so the link is displayed in the expected location.

INC-190901 · Issue 683841

Corrected datetime placeholder handling

Resolved in Pega Version 8.7

On desktop, date fields values selected were displayed in placeholder color instead of the black color. Date fields placeholders were not displayed in the offline mobile app. Before the refresh section call happened, the date selected color for the datetime input was black since the placeholder class was being removed from the span tag after selecting the date. After the refresh section calls, the Span tag which was generated for date time control was being appended with the placeholder class, which was an incorrect behavior. To resolve this, a check has been added which will only add the placeholder class if the datetime inputvalue is empty.

INC-191533 · Issue 676103

Lifecycle widget added to Cosmos

Resolved in Pega Version 8.7

On opening the Cosmos portal and trying to modify the dashboard widgets, the UI-Kit widgets were visible and and those section's CSS styles were not getting added. This has been resolved by adding a lifecycle widget on Cosmos.

INC-191674 · Issue 681576

Cosmos Stakeholders menu updated to prevent loss of work party change

Resolved in Pega Version 8.7

The Stakeholders menu for adding work parties to cases available in Cosmos Utility panel was not saving work party changes as expected when the case was also open for performing assignments. When the assignment was completed, the work parties were reset to the values present when the case was opened. The list of stakeholders is saved as a property in work page. When an assignment is opened there are two threads, and any stakeholder added is then added only in the first thread. Because it was not added in the second thread (acprimary Ajax container - processing assignment) the stakeholder addition was lost due to the second thread overriding the first thread. To resolve this, if an assignment is being processed while trying to open the stakeholders model, an additional modal will be displayed with the following options: - resign from opening stakeholders modal and continue process assignment or, - resign from processing assignment (all unsaved changes will be discarded) and open stakeholders modal

INC-191725 · Issue 678862

"Close" icon shown in App Studio preview

Resolved in Pega Version 8.7

The 'Close" button was missing from the Marketing portal/CDH studio Content -> Actions details page. This was due to previous work that added a visibility condition to the close icon, and has been resolved by updating the condition to show the close icon in preview in App Studio.

INC-191933 · Issue 684576

PDF generation corrected

Resolved in Pega Version 8.7

Issues with PDF generation have been resolved by upgrading the PD4ML libraries to version 4.0.9fx5.

INC-191985 · Issue 686764

Description field handling updated for delegated table

Resolved in Pega Version 8.7

A delegated table could not be accessed for work if the description was added in multiple lines. Investigation showed that during execution, the multiple lines of description caused the data transform pzManageDataModel to not be able to find the pyRuleName. This has been resolved by escaping the newline character so the description is treated as a single line during execution.

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