INC-146339 · Issue 600744
ViewID parameter passed as part of DX API response payload for level 5 applications
Resolved in Pega Version 8.5.2
Recent work to not consider production level and always pass 'viewID' parameter as part of DX API response payload was not working for cases where the APIProductionLevel was 5. This was a missed use case based on a condition that remained on the ViewID parameter, and the condition has now been removed.
INC-146564 · Issue 607856
DX API returns application specific validation messages
Resolved in Pega Version 8.5.2
When trying to validate the input swagger details with application specific conditions, the create case DX API did not return the validation messages from application but instead returned a "500 Internal Server Error". Investigation showed that the error parameter was not set on validation fail, and this has been corrected.
INC-146780 · Issue 602023
Updated ArchivedCaseHistory visibility
Resolved in Pega Version 8.5.2
After enabling case archiving on Pega Cloud, it was possible to search the cases from case manager studio, but the audit details were missing. Previously Audit History was directly displayed based on whether archival was enabled or not. As part of Field Level Audit, a new property called pyHistoryViewType was introduced which is a prompt list with ALL and FIELD as its values. This property checks whether FLA is enabled or not, and based on that value ALL is set. In this case, because FLA was not enabled, the pyHistoryViewType property was empty and the HISTORY tab was not shown. To resolve this, the pyArchivedCaseHistory section table 2 visibility condition has been updated.
INC-147658 · Issue 604684
Handling added for Top and Primary page references in flow action
Resolved in Pega Version 8.5.2
Handling added for Top and Primary page references in flow actionAfter upgrade, if a flow action had a class of the section which was different from the class of the flow action, the DXAPI code retrieved the section as the same class of the flow action and not the class defined in the flow action. In flow action, the section was configured be rendered in the context of page reference as Top, however, this was not handled so the section was resolved in the context of primary page. This has been resolved by adding the missing handling for Top and Primary page references in flow action.
INC-148817 · Issue 604969
Added check for ABAC policy to getassignmentdetailsinternal
Resolved in Pega Version 8.5.2
When an attribute based access control (ABAC) policy was defined on a particular class, the policy was properly applied when browsing instances of the class and directly opening the work object. However when an associated assignment was processed via the DXAPI (using the assignments service) the security was not applied and users who should not have access were able to progress the case. This has been resolved by adding a check in the pzgetassignmentdetailsinternal activity to check for work object opening security.
INC-149823 · Issue 608352
DX API returns properly referenced icon class for embedded page
Resolved in Pega Version 8.5.2
When using the DX API to build an Angular JS UI, the response returned from the GET /cases/{ID}/actions/{actionID} api did not return the iconStyle for an icon class that uses a property reference when the flow is on an embedded page. This has been resolved by adding code to set the correct context for pzAPICreateJsonForModes and pzAPICreateJsonForField Rule-Utility-Function.
INC-142930 · Issue 600769
Email history will be stripped from case replies
Resolved in Pega Version 8.5.2
When sending an email reply to a case, the entire email history (all previous emails in the email chain) was attached to the case as part of the reply.To resolve this, updates have been made so the system will strip history only when it's a follow-up mail. In addition, an issue with duplicate attachments has been corrected, and attachments from trailing mail will not be copied to a new post.
INC-143320 · Issue 602279
Support added for email addresses with hyphen in domain name
Resolved in Pega Version 8.5.2
When attempting to enter a email with a hyphen '-' in the domain part of an email ID ([email protected]), the reply button was getting disabled. This was caused by the regex validation implemented in the "pzValidateEmailAddress" (Work-Channel-Triage-Email) standard activity not covering all the possible cases. To resolve this, regex has been changed to instead use a platform-provided rule to ValidateEmailAddress.
INC-145425 · Issue 600773
New email template added to include full message history
Resolved in Pega Version 8.5.2
Whenever a reply was sent from the email triage case, the outbound email sent only the actual reply along with the original email and latest reply only, skipping all remaining replies from email. For example, if there were 5 replies from case, replying 5th time generated an outbound email that contained only 5th reply (actual / current), original reply (which created the service case) and the latest reply (reply 4 in this case) and skipped reply 1 and reply 2. To resolve this, a new Outlook-style template has been added for use in replies that will include all of the previous exchanges.
INC-146544 · Issue 604493
Updated handling for unexpected character set in non-UTF-8 email
Resolved in Pega Version 8.5.2
After upgrade, the listener properly created a case from an email, but the space character was being replaced by ? in the inbound emails. Investigation showed the messages did not appear properly in the UI if the email was sent using any encoding other than Unicode (UTF-8) and it had a special character set. To resolve this, the system will remove the attachment type which includes the charset.