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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-198514 · Issue 688850

CheckFlowDependencies query performance improved

Resolved in Pega Version 8.5.6

In order to improve performance on very large tables, the pxCheckFlowDependencies activity has been modified. Previously, checking whether a dependency exists retrieved all columns. The updated query will instead return a count.

INC-199880 · Issue 695068

Re-save case type completes successfully

Resolved in Pega Version 8.5.6

Checking in a case type rule with Stage Rule reference was failing. This was traced to the RuleCheckin activity being called in a nested fashion that caused an inner run to remove the "pyOriginalRecord" page which was needed in the outer run to set the .pyRuleset property (at Step 34), and has been resolved.

INC-200802 · Issue 699965

Line break handling added for setting required question asterisk

Resolved in Pega Version 8.5.6

If a survey question was formed in multiple sentences, the asterisk marking it as required was not displayed in screen. The asterisk displayed as expected if the question was one sentence. This has been resolved by updating the setMandatoryIconforQP script handle linebreaks and set the required symbol as expected.

INC-200936 · Issue 703345

SFTP support added to ValidateURL rule

Resolved in Pega Version 8.5.6

SFTP has been added to the list of schemes which are accepted as part of the validation in the pxValidateURL rule.

INC-202562 · Issue 701629

Updated FieldLevelAuditing logic for page comparison

Resolved in Pega Version 8.5.6

Optimistic locking was resulting in orphan assignments and the error "Error: Flow Not At Task, Error: Flow Removed". In addition, Get Next Work was causing duplicate Field Level Auditing records. This was traced to a missed use case in the logic used in pxFieldLevelAuditing where previousPage and PrimaryPage are compared to see whether they are equal or not, and has been resolved by adding one more condition to mark previousPage as null when the update date time or commit date time are not updated as part of processing.

INC-202943 · Issue 700195

WorkLink URL generation updated for security

Resolved in Pega Version 8.5.6

When using a WorkLink in an email, clicking the link and entering credentials on the login screen resulted in a 403 unauthorized error. This was due to a WorkLink URL generation issue caused by the non-encryption of the RedirectAndRun activity call in the URL, and has been resolved.

INC-204676 · Issue 699111

Localization added to subject line for SendEmailToAssigneeOnGoalTime

Resolved in Pega Version 8.5.6

When a Callback case was created and the assignee notified by email, the subject line was not localized. This has been corrected.

INC-207218 · Issue 706370

Check added to prevent duplicate approval by single agent

Resolved in Pega Version 8.5.6

When using a cascading Approvals process supported both by a web access button or by responding via email, a single agent could use both methods and advance a case an additional step as if they were the next approval level. This was due to the system only checking the pzInsKey when processing the approval while the assignment key will be the same for the cascading approvals assignments. This has been resolved by introducing a datetime check to validate if the email approval assignment creation datetime and the one in the database have same value; if yes the approval process will proceed and if not it will exit.

INC-178002 · Issue 663768

Restore point handling updated for absent pzpvstream column

Resolved in Pega Version 8.5.6

While executing the “get restore point” action for rollback, a PZPVSTREAMerror error occurred with the message "(util.HistoryCollectorDataModel) WARN|Rest|SystemManagement|v2|restorepoint - History collection for the table will be slow because it does not have all of the required columns". This was a missed use case for Robotics Automation not having a pzpvstream column for one of the tables; this has been corrected with a check to validate for pzpvstream column so the system will not seek history records if the pzpvstream column is not present.

INC-185117 · Issue 680898

Check added to disable offset support for older versions of Oracle

Resolved in Pega Version 8.5.6

An ORA-00933 error was generated after upgrading from Pega 7.1 to Pega 8.5. This was traced to a conflict between Oracle 11g and the Pega 8.5 platform related to an OFFSET statement being added to a query for a version of Oracle that doesn't support it. The preferred solution is to upgrade Oracle to address this, but in order to support backwards compatibility a check has been added which will disable offset support in Oracle if productversion <=11.

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