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Resolved Issues

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Browse release notes for a selected Pega Version.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-144917 · Issue 598200

Healthcheck will only initialize after successful node startup

Resolved in Pega Version 8.5.2

Nodes were not starting up, but because the Healthcheck service was initialized even though the node was not started properly, errors related to that were overriding the actual exception causing the node startup to fail and it was not possible to diagnose the startup issue. To resolve this, an update has been made that will ensure the Healthcheck service is only initialized when the node is initialized successfully.

INC-144978 · Issue 600590

Updated JSON DT nested page property handling

Resolved in Pega Version 8.5.2

In a JSON data transform, when using an "Update page" step on a single-page property, as a child step of an "Append and map to" step where a pagelist property is given, the pagelist was populated with only one result but the single-page property was treated like a pagelist and received multiple results. This has been resolved by updating the ClipboardJSONDeserializer implementation and downstream abstractions to support "clipboard only" relations as properties in nested PageLists.

INC-145540 · Issue 601590

Added handling for email folder close exception

Resolved in Pega Version 8.5.2

EmailListeners were marking messages as ERROR when it encountered a FolderClosedException when retrieving message detail from the inbox. This has been resolved by adding handling for the folder closed exception in getMessagebyMessageId method so that the message will be marked as initial and retried.

INC-146030 · Issue 602603

Added queue process tracer cleanup on node restart

Resolved in Pega Version 8.5.2

If a node restart occurred while a queue process trace was in progress, some entries in the tracer distributed map were not cleared properly and a subsequent tracer failure was encountered indicating a current trace by a requestor on same operator Id was already running. This has been resolved by clearing the tracer distributed map on node startup for stale entries associated with this node.

INC-146057 · Issue 599807

Secure access for Activities

Resolved in Pega Version 8.5.2

Authentication requirements have been added to Standard activities.

INC-146752 · Issue 602933

File Listener made more resilient

Resolved in Pega Version 8.5.2

When file listener encountered a FileNotFoundException as a consequence of sporadic AmazonS3Exceptions, the listener was disabled and no retries were made. In order to make the file listener more resilient, FileMatchConcentrator has been updated. While file listener is running and trying to get the next set of files, if the isDirectory() method returns false due to a non-existent directory or some other intermittent issues, instead of throwing an exception and shutting down the file listener, the system will now log the exception and continue.

INC-147140 · Issue 604369

Email listener update for Microsoft Exchange server

Resolved in Pega Version 8.5.2

After upgrade, TooManyObjectsOpenedException/MapiExceptionSessionLimit errors were seen when starting the email listener. Investigation showed that when the listener was started, two sessions were getting opened and then not closed properly. This was a method originally intended to allow the system to re-use the session to minimize performance overhead, but it is not well-suited for use with Microsoft Exchange server as the Exchange server is unable to cleanup idle sessions. As a result, too many MAPI sessions were opened and led to an authentication exception while opening additional sessions. To resolve this, an update has been made so the system will close the session while the listener sleeps. This stop, restart and graceful shutdown scenario for single threaded email listener scenarios will create a new session every time and close it properly.

INC-147716 · Issue 603238

Warning added to indicate if QP/JS have been disabled via DASS

Resolved in Pega Version 8.5.2

Search was not working, and the error “The Flow Action pre-processing activity pzLPSearchManagerMainActivityWrapper failed: java.lang.NullPointerException” appeared in the search landing page. Investigation showed that the environment was configured with disabled BackgroundProcessing, which prevented the QueueProcessor framework from working. There was no notice in the UI of this condition. This has been resolved by adding a warning that will appear if background processing is disabled.

INC-148944 · Issue 604100

Email Listener auto-reply evaluation updated

Resolved in Pega Version 8.5.2

Email Listener auto-reply evaluation updatedAfter upgrade, messages were being read but not getting processed for a specific Email listener (RCEmailListerner). The error "Email flagged as an autoreply email and will not be processed" appeared in the logs. Previously, an email was not considered to be an auto-reply only when the 'auto-submitted' header didn't exist or existed with value 'no'. This caused issues with auto-forward or auto-redirect emails where 'auto-submitted:auto-generated' could be in the header. Due to this, email was marked as auto-reply and email listener stopped processing it. To resolve this, the system has been modified to mark the message as auto-reply if it finds 'auto-submitted: auto-replied' in the header, but not 'auto-submitted:auto-generated'.

INC-149375 · Issue 607829

Adjusted email listener behavior for authentication failures

Resolved in Pega Version 8.5.2

After upgrade, email listeners were not staying up during connection outages. This was traced to the handling of authentication failures when trying to reconnect, and has been resolved by changing the disconnected listener state to sleeping and raising an alert for authentication failures.

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