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Resolved Issues

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-196604 · Issue 686006

New or updated operators properly updated on other nodes

Resolved in Pega Version 8.6.3

Newly imported or updated operators were not getting properly pulsed to other nodes. This was traced to operator pages being cached while the system pulse for 'Data-Admin-Operator-ID' was not permitted on the allow list, and has been resolved.

INC-197112 · Issue 689259

Corrected unnecessary Severe Warnings for MSGraph account

Resolved in Pega Version 8.6.3

After configuring an email account with MSGraph settings and saving the the email account instance, three unneeded severe guardrail warnings were generated related to using D_pxGetApplicationSettingValue instead of a constant value. This has been resolved.

INC-198029 · Issue 695563

Check added for empty SendAs in MSGraph

Resolved in Pega Version 8.6.3

When using MSGraph, logging showed the errors "Could not parse the address into InternetAddress Objects, falling back to parse with the regex" and "Unable to use the configured "Send As" email address from Records. Will fall back to 'first' recipient of incoming email." This has been resolved by adding a check for a blank SendAs field.

INC-198632 · Issue 687581

Handling added to correct class setting during DX-API

Resolved in Pega Version 8.6.3

When a DX-API call was made (assignments/{ID}/actions/{actionID}/refresh) the ApplyPageInstructions activity was updating the case with an incorrect class, causing the rules from the wrong class to be picked and blocking the case progression. This has been resolved by setting the proper parameter Param.workPage while calling pzApplyPageInstructions from pzUpdateCaseWithRequestBody to calculate the proper class for the content.

INC-199320 · Issue 690622

Corrected duplicate record error message

Resolved in Pega Version 8.6.3

When inserting a duplicate record in a grid, the error was shown at the harness level instead of the record level. This was traced to the error messages being removed from the step page, and has been resolved by updating the system so messages will not be cleared if the same value is being set.

INC-199335 · Issue 692623

MQ jar handling updated to resolve initialization error

Resolved in Pega Version 8.6.3

After update, errors were seen indicating a NoClassDefFoundError relating to initializing com.ibm.mq.jms.MQQueue. This was traced to a difference in the handling of imported MQ jars, and has been resolved.

INC-199608 · Issue 692584

Added pause after Library Extraction to ensure Rule-Utility-Functions are present

Resolved in Pega Version 8.6.3

After upgrade from Pega 7 to Pega 8, nodes were not starting and the error "pub.context.InitializationFailedError: PRNodeImpl init failed" appeared. This was traced to an issue with the pzSharedTenant rule: when pzSharedTenant (Rule Access When) is assembled by the system, it uses the compareTwoValues Rule-Utility-Function. If the system is not able to find the correct version of compareTwoValues, it adds an UnresolvedAssemblyError in the assembly of the pzSharedTenant, causing the startup failure. This has been resolved by adding an await call after the LibraryExtraction task to wait for it to complete. This wait will ensure that the library extraction task completes before starting the search task which uses Rule-Utility-Functions.

INC-199679 · Issue 688737

Handling added to email encoding for ISO-8859-8-i charset

Resolved in Pega Version 8.6.3

After update, cases were intermittently not getting created from inbound email and the process became stuck. This has been resolved by adding handling to replace the ISO-8859-8-i charset with ISO-8859-8 for encoding the mail content.

INC-200029 · Issue 690169

Service Email handling updated for MSGraph "From" address

Resolved in Pega Version 8.6.3

While creating cases via email listener, the "From" address was not shown when using MSGraph. This was an issue with extracting the display name when MSGraph is used, and has been resolved by adding double quotes to display the name unconditionally.

INC-201502 · Issue 696086

Parser updated for value list

Resolved in Pega Version 8.6.3

When attempting to process a JSON list using a File Data set that had a list attribute, the clipboard looked correct while performing the browse operation on the data set, but executing the data flow that referenced this data set resulted in the error "Expecting PageList and got String List". If this was changed to a text property, the browse operation on Data set failed but the data flow worked without any issues. and the values were copied into the text properties.This has been resolved by changing the parser for value list.

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