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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-197358 · Issue 695309

Resolved finish assignment screen freeze

Resolved in Pega Version 8.6.3

In some assignments of several flows, when the processing was done (finish assignment) the screen only displayed the loading logo. The only way to proceed was by refreshing the browser. The browser console showed the error "Uncaught TypeError: Cannot read properties of null (reading 'undefined') at setTargetValuesSuccess (expression_calculation_1480665478.js!!.js:1) at k". The error did not occur when using Live UI privileges. This has been resolved by updating the expression calculation.

INC-138698 · Issue 595380

Mobile app improvements for poor connectivity conditions

Resolved in Pega Version 8.6

When the mobile app was used in areas with poor data network connectivity, the screen was freezing or a number of sync errors were seen. Improvements have been made in the processing and wait conditions to smooth the functions when connectivity is intermittent.

INC-139678 · Issue 589050

Cancel button added to reset stuck mobile downloads

Resolved in Pega Version 8.6

Occasionally a mobile download would become stuck from an undetermined reason and cause the UI to freeze without a means to reset or cancel. To assist in recovery, a "Cancel" button will now be visible during the downloading process for a mobile app in mobile channel.

INC-137818 · Issue 594024

Corrected sorting icon accessibility when grid size is not fixed

Resolved in Pega Version 8.6

After configuring a table and checking the boxes for Filtering and Sorting and unchecking the fixed (pixel) size grid box, tabbing in to the grid/table using the keyboard did not bring the focus to the sorting icon /header, but instead the focus went to the filter icon. If filter was unchecked and sorting was checked, the focus went to the first row of the table. This was traced to the column headers missing the tabindex attribute when the column headers were not fixed. When the column headers were fixed, tabindex =0 was present for the column header and the sort icon was accessible. This was traced to the Freeze Header value not being updated according to Fixed Size value because it was not a fixed size grid. To resolve this, an extra condition has been added in GenerateCellContent Rule-Utility-Function to be used while checking the Freeze Header

INC-150074 · Issue 613070

Corrected sorting icon accessibility when grid size is not fixed

Resolved in Pega Version 8.6

After configuring a table and checking the boxes for Filtering and Sorting and unchecking the fixed (pixel) size grid box, tabbing in to the grid/table using the keyboard did not bring the focus to the sorting icon /header, but instead the focus went to the filter icon. If filter was unchecked and sorting was checked, the focus went to the first row of the table. This was traced to the column headers missing the tabindex attribute when the column headers were not fixed. When the column headers were fixed, tabindex =0 was present for the column header and the sort icon was accessible. This was traced to the Freeze Header value not being updated according to Fixed Size value because it was not a fixed size grid. To resolve this, an extra condition has been added in GenerateCellContent Rule-Utility-Function to be used while checking the Freeze Header.

INC-136057 · Issue 587165

Modal dialog close for date/time works as expected

Resolved in Pega Version 8.6

When a date/time property was used in a modal screenflow in Chrome, changing the date property on the pop up calendar and then clicking the modal close caused the screen to freeze. This was caused by the plf.handleModalClose() being called a second time for a container close event that was not available in window.event. This has been resolved.

INC-137510 · Issue 591294

CKEditor Source edit with formatting resumes process automatically

Resolved in Pega Version 8.6

Buttons on the harness were freezing after applying format using CKEditor when source mode was turned on in RTE. Investigation showed that on clicking the source button, after applying styles, the events were being paused and were not resumed automatically. This has been resolved by adding changes to resume the event queue.

INC-145939 · Issue 606897

Updated handling for ID value change during REST connection creation

Resolved in Pega Version 8.6

When using the REST Connector Wizard to create a connector, if the ID was changed on the 4th (last) step of the Wizard and then the Create button was pressed, the screen would freeze and a display a javascript error. Investigation showed that when the ID was changed on the screen, the new value was not updated properly and subsequent function calls threw errors. This has been resolved.

INC-156802 · Issue 620675

Handling added for special characters for track changes

Resolved in Pega Version 8.6

After entering inverted commas ["] inside a text box configured with post value and 'refresh this section' actions, focusing out of it caused the UI to freeze. A JSON parse issue was seen in the browser console, which was traced to the domelement API not having handling for special characters in the HTML code. This has been resolved.

INC-148115 · Issue 605422

Autocomplete results list position scrolls inside a table

Resolved in Pega Version 8.6

Given a row editable table with a fixed height and freeze grid header, when autocomplete was included in a row of a table and the down-arrow was pressed to get the list of options in dropdown, this drop-down popup was not moving along with the row during scrolling. This was due to scroll handler not being triggered for popover when inside a hierarchical table, and has been resolved.

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