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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-156992 · Issue 628622

Corrected custom portal JUMP condition

Resolved in Pega Version 8.4.5

After upgrading Pega from 8.3 to 8.4, a custom portal was not correctly rendering the stream although the activity was getting executed and the clipboard had all the necessary data. This was traced to a syntax error in work done earlier that placed the JUMP condition (.pyDesktopType=="Custom") in ShowDesktop at the pzPopulateRequestor call step, and has been corrected.

INC-157041 · Issue 626308

Performance improvements for email listener processing

Resolved in Pega Version 8.4.5

Email processing was taking an excessive amount of time when a very large number of email listeners were running. Performance has been improved by updating the implementation of pzGetChannelByName to use obj-browse instead instead of looping through channels.

INC-157353 · Issue 624009

Handling added for autoclose of assignment in tabbed MDC

Resolved in Pega Version 8.4.5

After configuring an Ajax container in a section using tabs and max doc defined as 8 with 'doClose' set after processing has been completed, finishing the assignment caused the work item tab to stop working. Checking the console showed a script error was being thrown. Investigation showed that when the doClose action was triggered and tried to find the activeTabs in MDC, the target element being fired was null. This has been resolved by adding a condition for the doClose to handle the combination of autoclose and tabbed MDC that will close the current Ajax container div before proceeding.

INC-157367 · Issue 637945

PDF generation corrected

Resolved in Pega Version 8.4.5

Issues with PDF generation have been resolved by upgrading the PD4ML libraries to version 4.0.9fx5.

INC-157404 · Issue 630692

Adaptive Model report information exports correctly

Resolved in Pega Version 8.4.5

Clicking export to Excel or PDF in the Prediction Studio Adaptive Model report was not working. Investigation showed the first double quote of the propositionName was getting replaced from & quot ; to "", which resulted in an error while performing openUrlWindow action. This has been resolved by adding a new helper handler, while creating context menu using Handlebars.

INC-157448 · Issue 638922

Latitude and longitude populated for CreateWork history

Resolved in Pega Version 8.4.5

After enabling geo location in the casetype rule, when the case was created using the Create menu option from either Dev studio or Manager portal the Latitude and longitude values were set on the pxRequestor page and were available in the Case Audit history in the Map control. When the same case was created using CreateWork action configured on a button, it did not log the latitude and longitude values in the case Audit history. Investigation showed this was caused by a 'when' condition in the AddWorkHistory activity which checks the requestor page for latitude value and which had a null value when a createWork action was used to create the case. To correct this, the template metadata of the form will be populated with latitude and longitude values from pxRequestor page to be used in the latitude and longitude hidden fields.

INC-157662 · Issue 631997

Accessibility updates added for images and icon controls

Resolved in Pega Version 8.4.5

In order to improve accessibility, aria-hidden has been added to button and link controls for decorative images, and the alt attribute will be generated by the icon control only when the icon source is Image. The icon control has also been updated to set accessibility roles based the following:if actions are configured -> role=button if no actions are configured -> role=img if type is url/phone/email -> role=link

INC-157699 · Issue 624595

Customer 360 Tabs load in Mozilla Firefox browser

Resolved in Pega Version 8.4.5

After upgrade from v8.1 to v8.4, the layout group's tab content was not loading as expected in the customer 360 view when using the Mozilla Firefox browser. Investigation showed this was due to the “role” attribute being removed from the header div by the on-hover showSmart tip action configured on the dynamic layout tabs. This has been resolved by updating the system to use data-role along with the role tab.

INC-157737 · Issue 631686

Added ability to support multiple domains for users

Resolved in Pega Version 8.4.5

Previously, the DSS setting MultiTenant/CrossTenant/DomainName supported just a single domain. In order to support multiple domains for internal and external users, an enhancement has been adde so that given two domain values provided as comma-separated values in “MultiTenant/CrossTenant/DomainName” DSS setting, pzSetCrossTenantDomain will determine the correct domain value using pxRequestor.pxReqServer.

INC-157795 · Issue 624670

DateTime dropdown control will retain entry on validation error

Resolved in Pega Version 8.4.5

For a Date Time control with display mode as dropdownlist, choosing just a month or a day from the dropdown and refreshing the section resulted in an invalid date validation and the field being set to the current date. Choosing the date from the calendar icon or filling in all three drop downs worked as expected. This has been resolved by updating the datetime control so that if a dropdown mode with property as type DATE has a validation error on refresh action, the user-entered data will show in the dropdown instead of the current date/time.

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