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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-196414 · Issue 684237

OAuth token refreshed when revoked on source

Resolved in Pega Version 8.5.6

When an OAuth token was used to authorize the APIs in the system, revoking the token at the source, i.e. from the Service side, did not automatically refresh the token and a logoff/logon was required before a fresh token was generated. This has been resolved by adding an update to explicitly purge revoked tokens.

INC-196839 · Issue 695280

Removed duplicate clipboard page creation

Resolved in Pega Version 8.5.6

An out of memory exception occurred due to the pyInstanceInfoForUpdate clipboard page having 6.5M Embed-InstanceInfo entries. This was traced to the ClientUpdateRequestHandler.getInstanceInfoPage method continuously appending to the ClipboardProperty instanceInfoPage. This has been resolved by removing the extra creation of instance pages within the loop.

INC-199271 · Issue 699654

SAML-based SSO security updated

Resolved in Pega Version 8.5.6

Security updates have been made relating to SAML-based SSO code.

INC-200303 · Issue 694849

OIDC authentication service token reload updated

Resolved in Pega Version 8.5.6

The exception “PRSecurityException: Invalid State Parameter received" was generated along with "Unable to execute OIDC flow : Caught exception while parsing the id token”. The issue was identified in the Keystore cache refresh strategy for the 'reload once per interaction' option. While the Refresh interval was one minute for reload once per interaction, if there was a login request/keystore request in that one minute then the refresh interval was pushed to one minute again from that timestamp. The system was also maintaining the cache refresh interval as one minute. That meant if there were continuous requests, then the refresh interval was pushed to one minute for each request. As a result, the Refresh interval was repeatedly extended until the exception occurred. To resolve this, the Refresh token will happen if there are no requests for a period of one minute, and the cache refresh interval for "Reload once per iteration" has been removed completely.

INC-202122 · Issue 691804

Logging extended for unexpected properties received in HTTP request

Resolved in Pega Version 8.5.6

Additional logging has been added to assist with tracing SECU0001 alerts seen when submitting a case in the interaction portal.

INC-204886 · Issue 698157

Log4j file security vulnerability issue addressed

Resolved in Pega Version 8.5.6

A zero-day vulnerability was identified in the Apache Log4j logging software which could potentially allow malicious actors to take control of organizational networks. Pega has immediately and thoroughly addressed this issue. More information can be found at https://docs.pega.com/security-advisory/security-advisory-apache-log4j-zero-day-vulnerability .

INC-204897 · Issue 696149

Log4j file security vulnerability issue addressed

Resolved in Pega Version 8.5.6

A zero-day vulnerability was identified in the Apache Log4j logging software which could potentially allow malicious actors to take control of organizational networks. Pega has immediately and thoroughly addressed this issue. More information can be found at https://docs.pega.com/security-advisory/security-advisory-apache-log4j-zero-day-vulnerability .

INC-206288 · Issue 705270

Addressed intermittent Issues with OAuth2

Resolved in Pega Version 8.5.6

Issues with logging in to a node by way of the access token endpoint were related to the error "JSON web token is rejected during signature verification due to bad signature". This has been resolved by adding clock skew value to the JWT processor bean during validation.

INC-209298 · Issue 704143

Added security tokens to Worklist assignment error wizard

Resolved in Pega Version 8.5.6

After enabling CSRF, moving to 'Configure -> Case Management -> Tools -> Work Admin -> Worklist assignment errors' and then selecting a record and clicking on 'Delete' resulted in a '403 Forbidden' error. This has been resolved by adding CSRF and fingerprint tokens as part of the form data.

INC-145293 · Issue 610935

Additional diagnostic logging added for ElasticSearch startup issues

Resolved in Pega Version 8.5.6

The PyIndexerState was stuck in Starting status during node initialization. This issue could occur if the filesystem became hung due to network level issue while scanning entries from /etc/mtab, resulting in a lock which was not released correctly. In order to better determine which node entry in a cluster may be responsible for the hang, an update has been made which will use a temporary virtual environment to repeat the part of the initialization phase responsible and generate additional logs for debugging. To activate this, the PegaSearch.Diagnostics logger must be set in DEBUG mode. This duplicated virtual initialization will not interrupt the normal initialization.

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