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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-210680 · Issue 712073

Updated logic for setting param.PrimaryPage in transfer

Resolved in Pega Version 8.8

TransferAssignment was failing intermittently when doing routing either by background processing or manual transfer. Investigation showed this was caused by a null param.PrimaryPage value which resulted in a NullStepPage exception. This has been resolved by adding a Property-Set method just before calling the activity pxTransferAssignment. In addition, the "Require authentication to run" check box in the pxTransferAssignment activity has been set to on.

INC-212896 · Issue 711190

Resume Flow will print Flow Action Label in audit history

Resolved in Pega Version 8.8

After calling Resume Flow for processing the assignments, when the Assignment was processed the Flow Action Name was printed on the Audit History instead of Flow Action Label. Investigation showed that in the Complete assignment activity, there was no code in the 'if' loop to set the value of actionLabel. If the value was null, the property set in the next step sets actionLabel to flowActionID and the audit history result is FlowAction ID instead of FlowAction Label. To resolve this, logic has been added in the CompleteAssignment Activity step 5 to set ActionLabel with Flow Action Label.

INC-214360 · Issue 732123

SimpleQuestionDisplay honors readonly mode

Resolved in Pega Version 8.8

On the Review screen, some of the survey questions were displaying in edit mode even after resolving the case. This was due to SimpleQuestionDisplay not honoring the section readonly condition, and has been resolved by updating the SimpleQuestionSection section rule and the SetSurveyQuestionText activity to set Edit option as Auto for section include.

INC-215354 · Issue 712666

Data- flow actions working in Bulk Process

Resolved in Pega Version 8.8

When trying to render a flow action whose 'applies to' class was inherited from Data-, an error was generated indicating that the flow action could not be found. This was traced to non Work- flow actions not being correctly populated, and was an inadvertent side effect of work done to set class for inheritance if Work- is not present. This has been resolved by updating the pzPreBulkProcessModal activity to set the TempWorkPage class to Work- only if .pyActionName is pyTransferAssignment.

INC-215499 · Issue 714488

Assignment routing updated for swimlanes

Resolved in Pega Version 8.8

Routing options were not working for workbasket routing when using swimlanes. Investigation showed that when an assignment was added inside the swimlane, the assignment type value was defaulting to Worklist on submit of the assignment property panel. Manually changing it to workqueue did not make the routing section visible. This has been resolved by adding a 'visible when' condition to the "Route To" field to check if the assignment is not in the swimlane. The same check has been added to a 'disable when' condition for the 'Assignment type' drop down.

INC-216406 · Issue 723286

Attachment preview works for filenames with special characters

Resolved in Pega Version 8.8

Attempting to preview attachments from the file and attachments view was not working if the file name had special characters. The browser console showed errors complaining that an unrecognized character was present. This has been resolved by adding crossScriptingFilter to sMemo to allow special characters in the attachment preview filename.

INC-222388 · Issue 731651

Handling updated for custom flow bulk actions

Resolved in Pega Version 8.8

If the first assignment in a bulk queue failed validation of the flow action, the other selected assignments with same validations also failed without going to queue. This occurred when custom flow actions were configured on the standard bulk processing section, and caused the incorrect email template to be sent. To resolve this, Activity ProcessMultipleAssignments has been modified to add jump conditions to address the errors in PerformFlowAction and handle exception scenarios and ensure the proper template is sent.

INC-224299 · Issue 736466

CaseTypeClass property created in @baseclass for better upgrade compatibility

Resolved in Pega Version 8.8

When trying to use page-validate on pyWorkPage the error "The page contains an undefined property: pyWorkPage.pyAddableWorkList(1).caseTypeClass\nValidation failed: Errors Detected" was generated. This was traced to the difference in handling for old casetypes from earlier versions of Pega, and has been resolved by creating the caseTypeClass property in @baseclass.

INC-224548 · Issue 725323

Case Wide Actions do not trigger assignment arrow mark to progress

Resolved in Pega Version 8.8

Given a case type with two assignments in first stage, if the first assignment is completed and then a case-wide action is performed before beginning the second assignment, the the chevron arrow mark was shown pointing to the second assignment even though the user was performing a case-wide action. This was traced to the activity pzLoadStageStatusDP step 10 java step where pxFlow page is taken from the pyWorkPage and the pyLastFlowStep property holds the next step that will be performed. As pxFlow holds the flow parameters of current flow being performed, pxIsCurrent ends up set on the wrong step. To resolve this, a "when" condition has been added in the pyStageStepList section for the arrow mark to be visible only if it is not case-wide local action.

INC-224726 · Issue 730543

Resolved drag and drop duplicate entries

Resolved in Pega Version 8.8

Including files with Drag and Drop control was resulting in duplicate file entries. This was traced to run visibility on client being enabled by default on layout in the section pzAttachContentScreen, and has been resolved by modifying the default to be that run visibility on client is disabled on layout in this section when pyDescription is null.

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