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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-202739 · Issue 713764

Handling added for eml attachments

Resolved in Pega Version 8.8

After being sent from a Pega activity, an email with a file attachment using the .eml format showed special characters instead of the text when viewed in Outlook. This has been resolved by updating the system to skip Content-Transfer-Encoding for eml attachments.

INC-203040 · Issue 721055

Null value handling added for CBU

Resolved in Pega Version 8.8

After update, changes made to the Operator record were not reflected and the Actions menu in Operator record did not show all available actions after the Operator was saved. This has been resolved by adding handling for null values passed as String for arguments from cbu.xml for the PegaCBU utility.

INC-204552 · Issue 724716

Error handling exception resolved

Resolved in Pega Version 8.8

An update has been made to address a "Poor Error Handling: Return Inside Finally" exception by removing the return statement.

INC-204897 · Issue 696150

Log4j file security vulnerability issue addressed

Resolved in Pega Version 8.8

A zero-day vulnerability was identified in the Apache Log4j logging software which could potentially allow malicious actors to take control of organizational networks. Pega has immediately and thoroughly addressed this issue. More information can be found at https://docs.pega.com/security-advisory/security-advisory-apache-log4j-zero-day-vulnerability

INC-204998 · Issue 705628

Data page definition reload made more robust

Resolved in Pega Version 8.8

The data page was intermittently being removed from the cache. This was traced to the use of a thread from ThreadContainer to reload the data page definition: a null thread could be returned if the request came from a master agent, which would then cause the definition reload to fail. This has been resolved by updating the system to use the current thread in context to reload the data page definition.

INC-205774 · Issue 721818

Data page definition reload made more robust

Resolved in Pega Version 8.8

The data page was intermittently being removed from the cache. This was traced to the use of a thread from ThreadContainer to reload the data page definition: a null thread could be returned if the request came from a master agent, which would then cause the definition reload to fail. This has been resolved by updating the system to use the current thread in context to reload the data page definition.

INC-207009 · Issue 718286

Explicit expiration added to avoid searching for expired requestor

Resolved in Pega Version 8.8

A login page was taking long time to display. This was traced to pre-authentication cookie in the browser pointing to the requestor object on the server which triggered a lookup across the entire cluster of servers to find the requestor. This was not only taking time, but the attempt to find the requestor in the cluster would always fail to return results as the requestor was not passivated but instead removed after two minutes. To resolve this, an expiration has been added to the Pega-RULES cookie when the value is pre-authenticated. The time to expire is derived based on the short-lived requestor time for unauthenticated requestors + 1 minute, and will be 2 minutes by default. This will avoid searching for a requestor across all nodes in cluster when the requestor has already timed out and been destroyed by server.

INC-207159 · Issue 707618

Localization added for delegated datatype tab

Resolved in Pega Version 8.8

Localization was not working for the title of a thread which opened when attempting to edit the delegated datatype. This has been corrected.

INC-208424 · Issue 707613

Custom header character encoding for Subject added

Resolved in Pega Version 8.8

Case correspondence that contained a Subject with accent characters such as "Invitation à être" was being rejected by MailJet on the basis of encoding issues on the "Thread-Topic" when using custom headers. The error "BAD HEADER SECTION, Non-encoded non-ASCII data (and not UTF-8)" was generated. This was traced to the Send Email Smart Shape handling when using custom headers, and has been resolved by encoding the Subject before appending it to the Thread-topic header while adding custom headers.

INC-210475 · Issue 705370

JVM check added for memory allocation metrics collection

Resolved in Pega Version 8.8

After update, frequent errors were logged regarding "ThreadMXBean) ERROR - Cannot get memory allocation data for thread". This was due to the collection of memory allocation data only being available for SUN based JVMs while the system experiencing the error runs IBM JDK. To resolve this, checks have been added to determine whether the thread memory allocation metrics collection attribute is supported by the JVM or not, and if not the collection will be disabled.

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