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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-206706 · Issue 699986

Placeholder value display made customizable

Resolved in Pega Version 8.7.1

The default place holder value (123,456.78) was displayed for the integer controls even when the placeholder was set to None. This has been resolved by modifying the code to allow customization of the place holder value display. If the "Display value using read-only formatting" option present under editable format is selected and the desire is to show default placeholder for numeric fields, "showDefaultPlaceholderForNumber" with owning ruleset as "Pega-UIEngine" must be created and set to true. If "Display value using read-only formatting" is selected and the default placeholder should not be shown in numeric fields, the DSS should be set to false.

INC-207631 · Issue 701551

Decision Table property chooser made accessible

Resolved in Pega Version 8.7.1

The content of the pop-up "Decision Table property chooser" was not accessible by keyboard navigation. This has been resolved by adding the necessary code for focus inside the iframe.

INC-207632 · Issue 703994

DirtyCheck handling updated for Perform harness

Resolved in Pega Version 8.7.1

In some view scenarios, DirtyCheck was displayed but the "OK/Discard/Save" button unexpectedly closed the case view and returned back to the home page. Investigation showed the DirtyCheck harness was not returning to the appropriate page after the modal screen disappeared, and this has been resolved by changing the "Discard/Save" buttons to an "Ok" button for scenarios where a case is opened in a Perform harness.

INC-208908 · Issue 702171

Placeholder value display made customizable

Resolved in Pega Version 8.7.1

The default place holder value (123,456.78) was displayed for the integer controls even when the placeholder was set to None. This has been resolved by modifying the code to allow customization of the place holder value display. If the "Display value using read-only formatting" option present under editable format is selected and the desire is to show default placeholder for numeric fields, "showDefaultPlaceholderForNumber" with owning ruleset as "Pega-UIEngine" must be created and set to true. If "Display value using read-only formatting" is selected and the default placeholder should not be shown in numeric fields, the DSS should be set to false.

INC-163791 · Issue 704029

Simplified default reference time calculations

Resolved in Pega Version 8.7.1

After a job scheduler was configured to run at Start time = 21:00:00 for Time zone = Europe/London, the scheduler determined 20:00:00 as the next start time. This was due to the calculation for the next start time using the time zone offset calculation pattern for the date and time stored in System-Runtime-Context.pxCreateDateTime, which had difficulty with changes to the time zone definition implemented in the time between the given date and today (meaning the current time) such as daylight savings time. To resolve this, the default reference time from System Runtime Context will be 'now' instead of Date(0).

INC-187350 · Issue 703199

UUID added to iOS direct photo upload to differentiate filename

Resolved in Pega Version 8.7.2

When "Content Storage" with the option "Store in repository" was enabled on the "Integration" tab in the Application definition, it was not possible to add more that two attachments to a case with an iPhone when directly capturing a photo through the camera app instead of uploading the photo as an attachment using the gallery. When using the default "Store in Pega database", the additional photos could be uploaded directly from an iOS camera without any errors. Investigation showed that when "Store in repository" was enabled, a file name conflict check was done in the repository. Because the iOS camera app saves/uploads every image as "image.jpg", this caused the error when checking for a filename conflict in the repository. This has been resolved by adding code to append a UUID to the attachname when the device is mobile and browser is Apple Safari.

INC-192673 · Issue 706242

Tab highlighting updated

Resolved in Pega Version 8.7.2

Not all elements were indicated with yellow highlighting when tabbing through the screen. This has been resolved.

INC-194180 · Issue 704637

GetChildcases handling updated for large numbers of cases

Resolved in Pega Version 8.7.2

When a very high number of child cases being processed contained a wait shape that was dependent on the movement of a parent case, some of the cases were moved to the next step of the flow automatically while others required a manual command to ResumeFlow. In extreme cases where many child cases were waiting, a node crash could occur. This was traced to the pzGetChildcases report having a maximum value of 500 lines, and has been resolved by increasing the maximum number of rows to retrieve to 9999 in the Data Access Tab of the pzGetChildCases report definition. In addition, the pxCheckFlowDependencies activity has been modified to perform with a higher number of cases, and DSS(MaxRecords) logic has been added to split the child cases into multiple queue items for each access group to decrease load on each thread process.

INC-207218 · Issue 706368

Check added to prevent duplicate approval by single agent

Resolved in Pega Version 8.7.2

When using a cascading Approvals process supported both by a web access button or by responding via email, a single agent could use both methods and advance a case an additional step as if they were the next approval level. This was due to the system only checking the pzInsKey when processing the approval while the assignment key will be the same for the cascading approvals assignments. This has been resolved by introducing a datetime check to validate if the email approval assignment creation datetime and the one in the database have same value; if yes the approval process will proceed and if not it will exit.

INC-207996 · Issue 709664

Check added for parent case dependency if deferred-save is used

Resolved in Pega Version 8.7.2

After updating the status of a parent case to "Pending-ChildCaseDependency", the wait shape for the child case that should have been triggered by the status did not work and the child case remained on hold. This was a missed use case for the pxCheckFlowDependencies activity where defer-save operations on Index-AssignDeps class was not considered, and may happen when the Queue Processor is evaluating the dependencies while instances to Index-AssignDeps are not committed yet. To resolve this, code has been added to check the entry of the parent case dependency in deferred-save if its not present in Index-AssignmentDeps table.

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