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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C6870 · Issue 349625

Performance improvement for finishAssignment sync

Resolved in Pega Version 7.4

Analysis of a trace on the output related to a finishAssignment sync found a second read of the work object within the pzDataSyncPackageCases activity (after it was previously read in pzCheckLockingMode). In order to improve performance, the system will make use of the existing open work object to avoid the dual DB read.

SR-C7706 · Issue 350556

Performance improvement for WorkID sync

Resolved in Pega Version 7.4

In order to improve performance, changes have been made to the pzStoreAndForwardProcessItems and pzGetAllOfflineWorkIDs activities: these will populate skipDPOfflineWorkIDsInteraction to conditionally skip the DP packaging, in order to ensure the offline temp ID reconciliation does not populate the data D_pzOfflineWorkIDs twice during delta sync.

SR-B78040 · Issue 334019

Shape-retrieval logic updated for nested proxy flows

Resolved in Pega Version 7.4

A complicated proxy flow with nested subprocesses was hanging when 'next' was clicked. This was traced to getPreviousShape failing to get the correct shape due to the nested configuration, and has been fixed by modifying the logic in the getPreviousShape and hasPreviousShape methods used by process_flow.js to find the correct shape.

SR-B84173 · Issue 339408

Fixed intermittent Bulk Transfer failure

Resolved in Pega Version 7.4

Bulk Transfer action was not working for some cases in a flow which applied to an embedded data class, resulting in nothing showing up when attempting to 'transfer' those cases. This was caused by bulk transfer running the "pyTransferAssignment" flow action on the flow's applies to class (i.e., embedded data class); that flow action calls "pyTransferAssignment" section which is present in "@baseclass" which would run on the top page. In case of bulk transfer, this top page would be the flow's applies-to class, causing failure in cases using "Data-Party" flows. To correct this, the system will call the top page FA for embedded pages.

SR-B86382 · Issue 338235

Added check to prevent pxFlow page corruption

Resolved in Pega Version 7.4

The code in Work-!ReassignToWorkBasket assumed that if the property pxFlow existed then newAssignPage.pxFlowName must also exist, and went on to use the pxFlowName as a subscript to set several properties on the pxFlow page. If pxFlow existed but as an empty Page Group, there was no pxFlowName and the pxFlow page group ended up with a corrupted work object. This has been fixed by adding an additional check for the pxFlowName on newAssignPage. If the flow name is empty, the property will not be set.

SR-B88128 · Issue 338448

CompletedSubFlow paths fixed for final shapes

Resolved in Pega Version 7.4

The function getPreviousShapeFrompxFlow was not accounting for the last shape in a flow being a completed subprocess, instead skipping over it and returning the second-to-last shape instead of opening the subprocess and returning the last shape. In the mobile app, clicking on the Next button caused the application to hang and show a busy indicator. This was an issue with pyCompletedSubFlow paths not being handled properly in process_flow, and has been fixed.

SR-B91500 · Issue 340402

Flow action label not reset after local action

Resolved in Pega Version 7.4

After creating a flow action where the ID and short description were different, after the local action was launched and then closed the Flow action short description displayed as expected but the Flow action label displayed the ID instead of the short description. In this case, when a local action is launched the ProcessAction activity triggers the PerformPreProcessing activity, but that activity was passing TaskIndex as Empty. This was causing the Current Action Label to be set to empty, and a check has been added to avoid that condition.

SR-B91547 · Issue 338584

Fixed CheckFlowDependecies zOS compatibility

Resolved in Pega Version 7.4

In activity Work-.pxCheckFlowDependencies, the generated SQL's 'where' clause had constant as left operand and column as right operand with like as operator. This caused a compatibility issue with zOS/DB2. To resolve this, the the constant and column operands have been swapped in a 'where' clause with like as operator.

SR-B92674 · Issue 349429

Added check to prevent pxFlow page corruption

Resolved in Pega Version 7.4

The code in Work-!ReassignToWorkBasket assumed that if the property pxFlow existed then newAssignPage.pxFlowName must also exist, and went on to use the pxFlowName as a subscript to set several properties on the pxFlow page. If pxFlow existed but as an empty Page Group, there was no pxFlowName and the pxFlow page group ended up with a corrupted work object. This has been fixed by adding an additional check for the pxFlowName on newAssignPage. If the flow name is empty, the property will not be set.

SR-B94982 · Issue 343407

Check added to prevent looping on nested data flows

Resolved in Pega Version 7.4

It was not possible to create a data flow run via the UI that contained a different data flow as its primary source because pzDataFlowContainsEventStrategy is a recursive function with the potential to loop forever when one of the sub-dataflows is the same as the current dataflow. To enhance use of this function, a check has been added to prevent the function from calling itself if the sub-dataflow is the same as the current dataflow.

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