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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-B83070 · Issue 338342

Tree grid alignment fixed

Resolved in Pega Version 7.4

An alignment problem was seen with a Tree grid layout when the Freeze grid header check box from the presentation tab of Tree grid layout was checked. This was due to the system not updating the width of the header in sync with the body cells, and has been fixed.

SR-B83419 · Issue 334589

Tree grid alignment fixed

Resolved in Pega Version 7.4

An alignment problem was seen with a Tree grid layout when the Freeze grid header check box from the presentation tab of Tree grid layout was checked. This was due to the system not updating the width of the header in sync with the body cells, and has been fixed.

INC-139678 · Issue 589049

Cancel button added to reset stuck mobile downloads

Resolved in Pega Version 8.5.2

Occasionally a mobile download would become stuck from an undetermined reason and cause the UI to freeze without a means to reset or cancel. To assist in recovery, a "Cancel" button will now be visible during the downloading process for a mobile app in mobile channel.

INC-137818 · Issue 594023

Corrected sorting icon accessibility when grid size is not fixed

Resolved in Pega Version 8.5.2

After configuring a table and checking the boxes for Filtering and Sorting and unchecking the fixed (pixel) size grid box, tabbing in to the grid/table using the keyboard did not bring the focus to the sorting icon /header, but instead the focus went to the filter icon. If filter was unchecked and sorting was checked, the focus went to the first row of the table. This was traced to the column headers missing the tabindex attribute when the column headers were not fixed. When the column headers were fixed, tabindex =0 was present for the column header and the sort icon was accessible. This was traced to the Freeze Header value not being updated according to Fixed Size value because it was not a fixed size grid. To resolve this, an extra condition has been added in GenerateCellContent Rule-Utility-Function to be used while checking the Freeze Header.

INC-137510 · Issue 591293

CKEditor Source edit with formatting resumes process automatically

Resolved in Pega Version 8.5.2

Buttons on the harness were freezing after applying format using CKEditor when source mode was turned on in rich-text editor. Investigation showed that on clicking the source button, after applying styles, the events were being paused and were not resumed automatically. This has been resolved by adding changes to resume the event queue.

INC-148115 · Issue 605421

Autocomplete results list position scrolls inside a table

Resolved in Pega Version 8.5.2

Given a row editable table with a fixed height and freeze grid header, when autocomplete was included in a row of a table and the down-arrow was pressed to get the list of options in dropdown, this drop-down popup was not moving along with the row during scrolling. This was due to scroll handler not being triggered for popover when inside a hierarchical table, and has been resolved.

INC-150407 · Issue 605840

Validation error messages correctly cleared in nested markup

Resolved in Pega Version 8.5.2

A UI Freeze issue was seen whenever mandatory input was missed and the form was submitted. Continuing was possible after browser refresh, but a new Next>> button appeared. This was an unintended side effect of work done to correctly clear validation messages when areas had captions, and has been resolved by modifying that work so it performs as expected on nested markup.

SR-B88342 · Issue 352097

Memory leaks fixed for CPM portal with Microsoft Internet Explorer

Resolved in Pega Version 7.4

Memory leaks were found in the CPM interaction portal that caused degraded performance, intermittent screen distortion, and browser screen freeze when using Microsoft Internet Explorer. To correct this, event listeners are now cleared at the end of every interaction so the memory allocated to them is released. In addition, a quickwrapup JS error has been resolved.

SR-B56628 · Issue 244337

Memory leaks fixed for CPM portal with Microsoft Internet Explorer

Resolved in Pega Version 7.4

Memory leaks were found in the CPM interaction portal that caused degraded performance, intermittent screen distortion, and browser screen freeze when using Microsoft Internet Explorer. To correct this, event listeners are now cleared at the end of every interaction so the memory allocated to them is released. In addition, a quickwrapup JS error has been resolved.

SR-B56628 · Issue 322412

Memory leaks fixed for CPM portal with Microsoft Internet Explorer

Resolved in Pega Version 7.4

Memory leaks were found in the CPM interaction portal that caused degraded performance, intermittent screen distortion, and browser screen freeze when using Microsoft Internet Explorer. To correct this, event listeners are now cleared at the end of every interaction so the memory allocated to them is released. In addition, a quickwrapup JS error has been resolved.

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