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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-130499 · Issue 581443

Mobile offline nested repeating dynamic layout repaired

Resolved in Pega Version 8.2.8

Attempting to open a repeating dynamic layout while working in mobile offline caused the screen to freeze and an UnmodifiablePropertyException error to be generated. This has been corrected.

SR-B83070 · Issue 338342

Tree grid alignment fixed

Resolved in Pega Version 7.4

An alignment problem was seen with a Tree grid layout when the Freeze grid header check box from the presentation tab of Tree grid layout was checked. This was due to the system not updating the width of the header in sync with the body cells, and has been fixed.

SR-B83419 · Issue 334589

Tree grid alignment fixed

Resolved in Pega Version 7.4

An alignment problem was seen with a Tree grid layout when the Freeze grid header check box from the presentation tab of Tree grid layout was checked. This was due to the system not updating the width of the header in sync with the body cells, and has been fixed.

INC-137510 · Issue 591295

CKEditor Source edit with formatting resumes process automatically

Resolved in Pega Version 8.3.5

Buttons on the harness were freezing after applying format using CKEditor when source mode was turned on in rich text editor. Investigation showed that on clicking the source button, after applying styles, the events were being paused and were not resumed automatically. This has been resolved by adding changes to resume the event queue.

SR-B88342 · Issue 352097

Memory leaks fixed for CPM portal with Microsoft Internet Explorer

Resolved in Pega Version 7.4

Memory leaks were found in the CPM interaction portal that caused degraded performance, intermittent screen distortion, and browser screen freeze when using Microsoft Internet Explorer. To correct this, event listeners are now cleared at the end of every interaction so the memory allocated to them is released. In addition, a quickwrapup JS error has been resolved.

SR-B56628 · Issue 244337

Memory leaks fixed for CPM portal with Microsoft Internet Explorer

Resolved in Pega Version 7.4

Memory leaks were found in the CPM interaction portal that caused degraded performance, intermittent screen distortion, and browser screen freeze when using Microsoft Internet Explorer. To correct this, event listeners are now cleared at the end of every interaction so the memory allocated to them is released. In addition, a quickwrapup JS error has been resolved.

SR-B56628 · Issue 322412

Memory leaks fixed for CPM portal with Microsoft Internet Explorer

Resolved in Pega Version 7.4

Memory leaks were found in the CPM interaction portal that caused degraded performance, intermittent screen distortion, and browser screen freeze when using Microsoft Internet Explorer. To correct this, event listeners are now cleared at the end of every interaction so the memory allocated to them is released. In addition, a quickwrapup JS error has been resolved.

SR-B64560 · Issue 334877

Memory leaks fixed for CPM portal with Microsoft Internet Explorer

Resolved in Pega Version 7.4

Memory leaks were found in the CPM interaction portal that caused degraded performance, intermittent screen distortion, and browser screen freeze when using Microsoft Internet Explorer. To correct this, event listeners are now cleared at the end of every interaction so the memory allocated to them is released. In addition, a quickwrapup JS error has been resolved.

INC-141751 · Issue 596137

DragAndDrop attaching large file properly disables 'X'

Resolved in Pega Version 8.2.8

When a large file was attached using the DragAndDrop feature, the 'X' icon/button was not disabled. This made it possible to click 'X' and perform other actions during the upload, which caused the screen to freeze and required a browser refresh to continue the work. This was traced to incomplete work done on large file uploads, and has been resolved by ensuring the busy Indicator shown will be applied to the complete screen to avoid any other actions being performed.

INC-138309 · Issue 591150

Added busy state reset to reenable buttons after custom frame cancel

Resolved in Pega Version 8.3.5

When using a custom iFrame in a section that called a third-party URL, clicking on cancel for the popup "Do you want to stay on this page or leave it?" caused the screen to freeze. This was traced to the cancellation of the dirty page setting a busy state which disabled all the buttons and did not have a path to recovery. This has been resolved by updating the busy state so it will reset when the user chooses to cancel the changes and reenable all the buttons.

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