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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-217655 · Issue 723564

Resolved validation check freeze for Dynamic Layout Group

Resolved in Pega Version 8.6.5

After creating a multi-step form where step 1 had a Dynamic Layout Group(tabbed) that used form fields configured with validations, clicking next with empty/invalid values in the form intermittently caused the screen to freeze and a javascript exception was logged. This was traced to a missed use case related to templates in the childNode, and has been resolved by adding the necessary safe checks in lgtemplate and lgcelltemplate.

SR-B83070 · Issue 338342

Tree grid alignment fixed

Resolved in Pega Version 7.4

An alignment problem was seen with a Tree grid layout when the Freeze grid header check box from the presentation tab of Tree grid layout was checked. This was due to the system not updating the width of the header in sync with the body cells, and has been fixed.

SR-B83419 · Issue 334589

Tree grid alignment fixed

Resolved in Pega Version 7.4

An alignment problem was seen with a Tree grid layout when the Freeze grid header check box from the presentation tab of Tree grid layout was checked. This was due to the system not updating the width of the header in sync with the body cells, and has been fixed.

INC-137510 · Issue 591295

CKEditor Source edit with formatting resumes process automatically

Resolved in Pega Version 8.3.5

Buttons on the harness were freezing after applying format using CKEditor when source mode was turned on in rich text editor. Investigation showed that on clicking the source button, after applying styles, the events were being paused and were not resumed automatically. This has been resolved by adding changes to resume the event queue.

SR-B88342 · Issue 352097

Memory leaks fixed for CPM portal with Microsoft Internet Explorer

Resolved in Pega Version 7.4

Memory leaks were found in the CPM interaction portal that caused degraded performance, intermittent screen distortion, and browser screen freeze when using Microsoft Internet Explorer. To correct this, event listeners are now cleared at the end of every interaction so the memory allocated to them is released. In addition, a quickwrapup JS error has been resolved.

SR-B56628 · Issue 244337

Memory leaks fixed for CPM portal with Microsoft Internet Explorer

Resolved in Pega Version 7.4

Memory leaks were found in the CPM interaction portal that caused degraded performance, intermittent screen distortion, and browser screen freeze when using Microsoft Internet Explorer. To correct this, event listeners are now cleared at the end of every interaction so the memory allocated to them is released. In addition, a quickwrapup JS error has been resolved.

SR-B56628 · Issue 322412

Memory leaks fixed for CPM portal with Microsoft Internet Explorer

Resolved in Pega Version 7.4

Memory leaks were found in the CPM interaction portal that caused degraded performance, intermittent screen distortion, and browser screen freeze when using Microsoft Internet Explorer. To correct this, event listeners are now cleared at the end of every interaction so the memory allocated to them is released. In addition, a quickwrapup JS error has been resolved.

SR-B64560 · Issue 334877

Memory leaks fixed for CPM portal with Microsoft Internet Explorer

Resolved in Pega Version 7.4

Memory leaks were found in the CPM interaction portal that caused degraded performance, intermittent screen distortion, and browser screen freeze when using Microsoft Internet Explorer. To correct this, event listeners are now cleared at the end of every interaction so the memory allocated to them is released. In addition, a quickwrapup JS error has been resolved.

INC-138309 · Issue 591150

Added busy state reset to reenable buttons after custom frame cancel

Resolved in Pega Version 8.3.5

When using a custom iFrame in a section that called a third-party URL, clicking on cancel for the popup "Do you want to stay on this page or leave it?" caused the screen to freeze. This was traced to the cancellation of the dirty page setting a busy state which disabled all the buttons and did not have a path to recovery. This has been resolved by updating the busy state so it will reset when the user chooses to cancel the changes and reenable all the buttons.

INC-145535 · Issue 600786

Corrected layout group overlapping content

Resolved in Pega Version 8.3.5

When an editable Table with Master Detail Edit has a section that contains a Layout group (Tab) inside the Master Detail Flow Action, if there are more layout group headings than that can be contained in the screen, a left and right arrow are displayed to toggle between headings in the layout group heading bar. However, timing issues sometimes caused the contents of the layout group to overlap on top of the content below the layout group and the screen was freezing with a loading icon. This was traced to console errors, and has been resolved by adding an 'undefined' check to prevent those errors.

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