SR-B70379 · Issue 326388
Post-printing screenshot window freeze fixed
Resolved in Pega Version 7.3.1
When an attached screenshot was clicked open and displayed in a pop-up window, the window was freezing after a print operation was performed. This was an issue with closing the ActiveX control through Microsoft Internet Explorer. To resolve this, the ActiveX control previously used has been changed to Silverlight.
SR-B51005 · Issue 312076
Fixed error pop-up and freeze for idled session
Resolved in Pega Version 7.3.1
The error pop-up window was appearing after a session idled for 30 minutes, displaying the message "There has been an issue - please contact the system administrator" and the session would freeze. This was caused by a null property error and has been fixed.
SR-B77544 · Issue 326629
Scroll bar issues fixed for freeze column pane
Resolved in Pega Version 7.3.1
A vertical scroll bar was displayed on the screen and the horizontal scroll was not working as expected when the freeze column pane option was selected in the repeating grid. This was traced to styles missing from the base-grids.css that were needed for fixed column configuration, and these have been added.
INC-217655 · Issue 723564
Resolved validation check freeze for Dynamic Layout Group
Resolved in Pega Version 8.6.5
After creating a multi-step form where step 1 had a Dynamic Layout Group(tabbed) that used form fields configured with validations, clicking next with empty/invalid values in the form intermittently caused the screen to freeze and a javascript exception was logged. This was traced to a missed use case related to templates in the childNode, and has been resolved by adding the necessary safe checks in lgtemplate and lgcelltemplate.
INC-164631 · Issue 641441
Updated Ajax container close to resolve intermittent portal freeze
Resolved in Pega Version 8.4.5
The portal was intermittently freezing after the "+" icon was clicked to create a new case from the Create menu. This was traced to the Ajax container not closing after creation of the create modal, and has been resolved.
SR-B32323 · Issue 309342
Fixed SC toggling for Interaction Driver
Resolved in Pega Version 7.3.1
Two buttons on the interaction driver - 'Add Task' and 'Submit' - were freezing after more than one service case was created and the user toggled between two service cases. This has been fixed by modifying the code to handle scenarios where an onclick attribute is already present for a link.
INC-157357 · Issue 636711
Hazelcast remote execution not called from synchronized context
Resolved in Pega Version 8.4.5
After navigating to the Admin Studio portal to view the nodes, the portal was temporarily freezing. Investigation of the thread dump revealed this was caused by a DDS pulse sending a remote execution call to all nodes to update logger settings even though the site was not using DDS. This has been resolved by updating the system to avoid calling Hazelcast remote execution from a synchronized context.
INC-160379 · Issue 633675
Closed case preview display corrected
Resolved in Pega Version 8.4.5
Hovering over the Preview of a closed case in Cosmos User Portal was showing as blank instead of displaying the details, and clicking on it caused the screen to freeze. The case preview of an open case worked as expected, as did opening the preview of a closed case after looking at the preview of an open case. This was traced to an error in the HTML code for the anchor tag in the pyOperatorInfo control, and has been corrected.