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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-202480 · Issue 711699

Resolved report filter section freeze

Resolved in Pega Version 8.7.2

When opening a report with a count column, changing the order of one of the report columns resulted in the report freezing and requiring the report to be closed and re-run. This was traced to a double filter popup appearing that did not close after the column sorting, which happened if the report definition was configured as a summary with an aggregated column such as "Count” combined with a "Do not display group headings" setting on the Report Viewer tab. To resolve this, a new step has been added in the Activity pzPopulateSortOrder to call the pzCancelFilterLogicChanges activity.

SR-B70379 · Issue 326388

Post-printing screenshot window freeze fixed

Resolved in Pega Version 7.3.1

When an attached screenshot was clicked open and displayed in a pop-up window, the window was freezing after a print operation was performed. This was an issue with closing the ActiveX control through Microsoft Internet Explorer. To resolve this, the ActiveX control previously used has been changed to Silverlight.

SR-B51005 · Issue 312076

Fixed error pop-up and freeze for idled session

Resolved in Pega Version 7.3.1

The error pop-up window was appearing after a session idled for 30 minutes, displaying the message "There has been an issue - please contact the system administrator" and the session would freeze. This was caused by a null property error and has been fixed.

SR-B77544 · Issue 326629

Scroll bar issues fixed for freeze column pane

Resolved in Pega Version 7.3.1

A vertical scroll bar was displayed on the screen and the horizontal scroll was not working as expected when the freeze column pane option was selected in the repeating grid. This was traced to styles missing from the base-grids.css that were needed for fixed column configuration, and these have been added.

INC-217655 · Issue 723564

Resolved validation check freeze for Dynamic Layout Group

Resolved in Pega Version 8.6.5

After creating a multi-step form where step 1 had a Dynamic Layout Group(tabbed) that used form fields configured with validations, clicking next with empty/invalid values in the form intermittently caused the screen to freeze and a javascript exception was logged. This was traced to a missed use case related to templates in the childNode, and has been resolved by adding the necessary safe checks in lgtemplate and lgcelltemplate.

INC-208199 · Issue 706446

Added input null check to resolve loading error

Resolved in Pega Version 8.7.2

The application was freezing while loading if action was taken on the controls while a page level message was visible. This has been resolved by adding an additional null check for input before calling the focus API.

SR-B32323 · Issue 309342

Fixed SC toggling for Interaction Driver

Resolved in Pega Version 7.3.1

Two buttons on the interaction driver - 'Add Task' and 'Submit' - were freezing after more than one service case was created and the user toggled between two service cases. This has been fixed by modifying the code to handle scenarios where an onclick attribute is already present for a link.

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