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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B70379 · Issue 326388

Post-printing screenshot window freeze fixed

Resolved in Pega Version 7.3.1

When an attached screenshot was clicked open and displayed in a pop-up window, the window was freezing after a print operation was performed. This was an issue with closing the ActiveX control through Microsoft Internet Explorer. To resolve this, the ActiveX control previously used has been changed to Silverlight.

SR-B51005 · Issue 312076

Fixed error pop-up and freeze for idled session

Resolved in Pega Version 7.3.1

The error pop-up window was appearing after a session idled for 30 minutes, displaying the message "There has been an issue - please contact the system administrator" and the session would freeze. This was caused by a null property error and has been fixed.

SR-B77544 · Issue 326629

Scroll bar issues fixed for freeze column pane

Resolved in Pega Version 7.3.1

A vertical scroll bar was displayed on the screen and the horizontal scroll was not working as expected when the freeze column pane option was selected in the repeating grid. This was traced to styles missing from the base-grids.css that were needed for fixed column configuration, and these have been added.

INC-217655 · Issue 723564

Resolved validation check freeze for Dynamic Layout Group

Resolved in Pega Version 8.6.5

After creating a multi-step form where step 1 had a Dynamic Layout Group(tabbed) that used form fields configured with validations, clicking next with empty/invalid values in the form intermittently caused the screen to freeze and a javascript exception was logged. This was traced to a missed use case related to templates in the childNode, and has been resolved by adding the necessary safe checks in lgtemplate and lgcelltemplate.

SR-B32323 · Issue 309342

Fixed SC toggling for Interaction Driver

Resolved in Pega Version 7.3.1

Two buttons on the interaction driver - 'Add Task' and 'Submit' - were freezing after more than one service case was created and the user toggled between two service cases. This has been fixed by modifying the code to handle scenarios where an onclick attribute is already present for a link.

SR-116479 · Issue 170952

Elapsed Time reporting corrected

Resolved in Pega Version 7.1.7

Two out-of-the-box reports, Elapsed Status Time Trend and Average Elapsed Time Per Status, were causing the browser to freeze and stop responding if there were more than 1000 records. This was caused by an invalid value for the datetime units on the category for the chart causing looping behavior. This has been corrected.

SR-115749 · Issue 167027

Support added for custom filtering and refresh inside a Repeat Grid

Resolved in Pega Version 7.1.7

If a dropdown control was placed in the column header of a repeating grid to work as a filter and perform a section refresh for the list (based on a column present in the list, but not displayed in the grid), checking the option to freeze the column headers (and use a fixed height/width) caused the dropdown to no longer work and no refresh action could be triggered. This was caused by a second hidden dropdown in the grid with the fixed header configuration that overwrote the selected value in the ASYNC request that is sent when the dropdown value changes. To remedy this, changes were made in the HTML generation to make the hidden header input disabled. This works only when configured as "auto": the control generation logic overwrites all readonly conditions to true if the dropdown is configured as "Editable".

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