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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-B7620 · Issue 289885

PopulateCaseContents activity updated

Resolved in Pega Version 7.3

The PopulateCaseContents activity has been updated to better handle missing or empty properties to ensure the flow name and RefObjectClass values are populated properly.

SR-B7621 · Issue 278634

Activity created cases open correctly

Resolved in Pega Version 7.3

When a case was created through an activity, an error was generated when opening the case and clicking to open assignment. This was traced to an incorrect page name being passed if the primary page was different, and has been resolved by modifying the CompleteAssignment activity Step 19 to check the precondition of Page name.

SR-B7739 · Issue 278003

Backward chaining updated to work with Load-DataPage

Resolved in Pega Version 7.3

A Read only Data Page configured with backward chained declare expressions worked in browser and batch contexts but not with the Load-DataPage method. This was traced to the backward chained expressions were not being triggered when the data page was loaded asynchronously, and that has been enabled.

SR-B7942 · Issue 284735

PDF barcode generation from eForm given configurable parameter checkbox

Resolved in Pega Version 7.3

When generating a PDF file based on an eForm that contains barcodes displayed via base64 encoded images, making the file read-only by using ConcatenateEForm's PerformFieldFlattening option prevented the barcodes from displaying. This was due to an "append" flag being passed to the 3rd party iText Library API "PdfStamper", and has been resolved with the addition of a flag (EnableNewVersion) in the "GenerateEForm" activity. The parameter will be by default true and may be unchecked for false, and is accompanied by a tool tip on hover of the checkbox as well as iText help.

SR-B7942 · Issue 285735

PDF barcode generation from eForm given configurable parameter checkbox

Resolved in Pega Version 7.3

When generating a PDF file based on an eForm that contains barcodes displayed via base64 encoded images, making the file read-only by using ConcatenateEForm's PerformFieldFlattening option prevented the barcodes from displaying. This was due to an "append" flag being passed to the 3rd party iText Library API "PdfStamper", and has been resolved with the addition of a flag (EnableNewVersion) in the "GenerateEForm" activity. The parameter will be by default true and may be unchecked for false, and is accompanied by a tool tip on hover of the checkbox as well as iText help.

SR-B796 · Issue 283050

Report Definition updated to handle null value field grouping

Resolved in Pega Version 7.3

Report Definitions gave a blank count when grouped by a field with null values. An unnecessary check has been removed from the GenerateGridHTML RUF to correct this issue.

SR-B796 · Issue 277684

Report Definition updated to handle null value field grouping

Resolved in Pega Version 7.3

Report Definitions gave a blank count when grouped by a field with null values. An unnecessary check has been removed from the GenerateGridHTML RUF to correct this issue.

SR-B7965 · Issue 291732

Resolved mobile case switching exception

Resolved in Pega Version 7.3

The console error 'Exception while trying to set work item as completed in assignment list' was seen while context switching a case in a custom mobile app. This was caused by the configuration calling submit during preprocessing, and has been fixed by ensuring the onSuccess callback of finishAssignmentAction is called when there is no next Task.

SR-B8129 · Issue 280611

Resolved DATA-ADMIN-LOOKUPLIST authentication error

Resolved in Pega Version 7.3

After upgrade, the security access error "You lack access required to execute RULE-OBJ-ACTIVITY DATA-ADMIN-LOOKUPLIST was encountered while performing an obj-save during the creation of a Modal operator ID. This was traced to a difference in how an authentication activity was called, and has been fixed.

SR-B8133 · Issue 277199

Support added for cloning SLA agents

Resolved in Pega Version 7.3

The SLA worker agent was not working as expected based on a prior recommendation to clone agents. The cloned agents are not handling any requests. The original agent is still working, but all 3 clones do not perform any work. 6 nodes, for agents per node, and on each node only the original node is working. Cloned agents were not processing work in production if they were duplicated from SLA agents. In order to support this use, a new feature has been added to agent to allow dequeueing pages queued for another agent. This new configuration setting clones Pega-ProCom to multiple custom rulesets or creates a new agent rule in a custom ruleset with multiple rows for the ServiceLevelEvents agent in that rule. Example:

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