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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B3657 · Issue 274527

SAML authentication enhanced to detect encoded/decoded response

Resolved in Pega Version 7.3

Even though SAML authentication was working as expected, an error message was being logged when the system attempted to process the authentication response as encoded before falling back to process it as decoded. To remove confusion, Fallback has been removed and instead the system will intelligently identify the response as encoded/decoded and handle it appropriately without generating an unnecessary error.

SR-B3657 · Issue 280763

SAML authentication enhanced to detect encoded/decoded response

Resolved in Pega Version 7.3

Even though SAML authentication was working as expected, an error message was being logged when the system attempted to process the authentication response as encoded before falling back to process it as decoded. To remove confusion, Fallback has been removed and instead the system will intelligently identify the response as encoded/decoded and handle it appropriately without generating an unnecessary error.

SR-B3657 · Issue 285983

SAML authentication enhanced to detect encoded/decoded response

Resolved in Pega Version 7.3

Even though SAML authentication was working as expected, an error message was being logged when the system attempted to process the authentication response as encoded before falling back to process it as decoded. To remove confusion, Fallback has been removed and instead the system will intelligently identify the response as encoded/decoded and handle it appropriately without generating an unnecessary error.

SR-B36632 · Issue 292416

Improved logic for cloned operators and workpools

Resolved in Pega Version 7.3

The workpools available in a new application were not updating correctly due to a missed use case related to multiple cloned operators and the respective multiple cloned workpools being added to the built-on operator. To better handle this scenario, the following changes have been implemented: 1) If the workpool originally listed on the access group to be cloned derives from a class in the list of classes to be created, then the entry will be updated with the new work pool name. 2) If the workpool originally listed on the access group to be cloned does NOT derive from a class in the list of classes to be created, then the entry will be removed from the new access group. (for example, if the user selected no case types and the old access group had multiple work pools listed, then none of those workpools will be present on the new access group since those work pools were not cloned). 3) If an entry was previously marked as the default work pool, the newly cloned workpool will be marked as the default workpool. (This is a change in logic, as previously the access group always used the default work pool [Org-App-Work]). 4) If the previous default work pool was not cloned to the new application (based on case type selection), then the access group's default workpool will be the first in the list. 5) If there were no work pools present in the list, then the standard Org-App-Work classgroup that is always created as part of the new application process will be added and made the default.

SR-B36632 · Issue 294145

Improved logic for cloned operators and workpools

Resolved in Pega Version 7.3

The workpools available in a new application were not updating correctly due to a missed use case related to multiple cloned operators and the respective multiple cloned workpools being added to the built-on operator. To better handle this scenario, the following changes have been implemented: 1) If the workpool originally listed on the access group to be cloned derives from a class in the list of classes to be created, then the entry will be updated with the new work pool name. 2) If the workpool originally listed on the access group to be cloned does NOT derive from a class in the list of classes to be created, then the entry will be removed from the new access group. (for example, if the user selected no case types and the old access group had multiple work pools listed, then none of those workpools will be present on the new access group since those work pools were not cloned). 3) If an entry was previously marked as the default work pool, the newly cloned workpool will be marked as the default workpool. (This is a change in logic, as previously the access group always used the default work pool [Org-App-Work]). 4) If the previous default work pool was not cloned to the new application (based on case type selection), then the access group's default workpool will be the first in the list. 5) If there were no work pools present in the list, then the standard Org-App-Work classgroup that is always created as part of the new application process will be added and made the default.

SR-B36689 · Issue 292880

Performance improvements for CaptureInteraction without VBD

Resolved in Pega Version 7.3

CaptureInteraction was slow when not using a VBD server due to a call to the function GetVBDService that fired even when there was no intention to use VBD and it was not configured. This was an unintentional side effect of code that listens for VBD being ready in case it is in mid-initialization or cluster nodes are restarting. To improve performance, GetVBDService has been modified to avoid waiting for the VBD cluster if VBD is disabled using DSS prconfig/initservices/vbd/default = false.

SR-B36743 · Issue 293937

BLOB data save performance improved

Resolved in Pega Version 7.3

In an installation with many large work objects, performance issues were seen when saving a BLOB. This was due to the BLOB still saving data for properties that had been removed, and has been resolved through better tracking of orphan entries of list type properties like string list and java object list.

SR-B36880 · Issue 294350

Fixed SmartInfo positioning

Resolved in Pega Version 7.3

When any action like Refresh section, Post Value, or set value was configured before the Show SmartInfo, the smartinfo was suppressed. This was because the TargetElement was coming as stale and positioning the smartinfo based on a stale element resulted in it not getting displayed. This has been fixed by adding code to update the latest target element before positioning the smartinfo.

SR-B36881 · Issue 296927

ADM service performance improvements

Resolved in Pega Version 7.3

The memory usage and allocation logic for ADM has been tuned for performance improvements.

SR-B36881 · Issue 301076

ADM service performance improvements

Resolved in Pega Version 7.3

The memory usage and allocation logic for ADM has been tuned for performance improvements.

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