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Resolved Issues

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Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D79103 · Issue 543136

Corrected Finish Assignment error

Resolved in Pega Version 8.3.2

When trying to open a resolved case using the "open assignment" action in a button by passing an assignment key, finish assignment was not working. This was traced to context not being correctly set before querying for the errorDiv for removal, and has been resolved by explicitly setting the current context before removing the errordiv.

SR-D79777 · Issue 542046

Corrected top navigation rendering for Robot Manager harness with parameters

Resolved in Pega Version 8.3.2

When using "Robot Manager", a Single Doc, top navigation enabled portal, with pre DTs or Activities provided to launch a new harness on click of links from multiple places, an invalid data error appeared when a new Harness was rendered as part of some button or link click. If the the tab was closed and the Robot Manager portal was initiated from Dev studio, invalid data was loaded. This was traced to a missing use case for loading the portal center-panel harness when it was configured with preactivity and preDT with parameters. To resolve this, the showdesktop activity has been updated to handle preDT and preactivity parameters of the launch harness action.

SR-D80223 · Issue 542921

Cross-site scripting filtering for ActionStringID

Resolved in Pega Version 8.3.2

Cross-site scripting filter logic has been added to the ActionStringID function.

SR-D81779 · Issue 543855

Logic added to prevent refresh on enter when no action is configured

Resolved in Pega Version 8.3.2

After configuring a text input followed by an icon with display SmartInfo for click action, switching focus to the text input again after displaying the SmartInfo and hitting enter invoked the refresh harness even though no action was configured for the text input. This has been resolved by updating 'pzpega_ui_events.js' -> keyDownHandler() with logic to call preventDefault() based on certain conditions.

SR-D81900 · Issue 544327

Thread Cleanup error resolved

Resolved in Pega Version 8.3.2

After upgrade, intermittent exception errors were being generated by the FreeClipboard activity when switching between applications. This was traced to specific use-case issues with Thread Cleanup, and has been resolved.

INC-167606 · Issue 665868

Updated ConfirmHarness handling for case type creation

Resolved in Pega Version 8.5.5

If a new case type was created with the initialization stage and there were no assignments in the case type, the /cases API did not return a NextPageID in response. This has been resolved by setting the pyConfirmHarness parameter before calling addworkobject.

INC-168368 · Issue 651080

Correct flow actions loaded in multi-thread portal refresh

Resolved in Pega Version 8.5.5

The member authentication screen was displaying an incorrect flow action on doing browser refresh after creating a new interaction. Refresh is a special case where the parameter retention is different across single-threaded & multi-threaded portals alongside the execution order of activities. In this case, this inconsistency occurred in a multi-threaded portal when newAssignPage had the information to load the proper assignment but the parameter indicated an old index. This has been resolved by adding 'when' conditions to to populate and pass the correct references and labels and to honor the Param.TaskIndex set and sent by UI activities so it's retained in case of multi-thread portals.

INC-169636 · Issue 649730

WorkObjects security update

Resolved in Pega Version 8.5.5

Cross-site scripting protections have been updated for WorkObjects.

INC-170514 · Issue 653761

Lock conflict resolved for AssignmentCheck

Resolved in Pega Version 8.5.5

The error "Unable to unlock this work object" sporadically appeared in both the runtime log and Pega RULES log when the robot was trying to create a case in Pega using an API call. Investigation showed that as the case was created, it was pulled by another robot (another requestor) which was using the GetAssignments API. This caused the perform assignment check to fail. To resolve this, a 'when' rule has been added to the performAssignmentCheck Activity.

INC-171842 · Issue 664385

Visible element populated for field value controls

Resolved in Pega Version 8.5.5

When implementing a section which had several labels with visible when conditions, this is not reflected in the DX API Get Assignment View. This has been resolved by adding a visible element.

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