INC-128193 · Issue 575947
Added check for OperatorID page
Resolved in Pega Version 8.5.1
When logging in, operators were seeing exceptions related to "reference .pxOperatorSkillsCount is not valid. Reason: FUAInstance-NullMyStepPage at com.pegarules.generated.activity.ra_action_setworkinfo". The OperatorID page is created when a user is logged in, and the scenario of an OperatorID page not being present is rare but can occur. To resolve this, a 'when' condition has been added to check whether the OperatorID page exists before populating the pxOperatorSkillCount property.
INC-135161 · Issue 580936
Upload with "Select File" works in IE
Resolved in Pega Version 8.5.1
When using IE, uploading a document was failing on the first try when using the "Select File" button. The second attempt worked as expected. This was an intended consequence of work done to enable attaching the same file after deleting it, and was related to Microsoft Internet Explorer calling an "onChange" which caused the "pzAttachFileDDFileList" section which is used to display the attachments uploaded to not be properly refreshed. This has been resolved by updating the pzMultiFilePath control handling of the success and failure of the upload function call.
INC-136206 · Issue 584327
Handling added for Japanese characters in filename during Safari file upload
Resolved in Pega Version 8.5.1
When using the Safari browser, uploading a file containing Japanese characters resulted in an error message indicating the file was not found afterwards. This was caused by Safari not encoding the flename in the Form Data/Query String as part of the request for file upload, resulting in the filename not being decoded properly. To resolve this, a function named pzBrowserIsSafari has been added to check the browser, and if it is Safari, the system will normalize the filename.
INC-139074 · Issue 587811
Email handling security updated
Resolved in Pega Version 8.5.1
Cross-site scripting protections have been enhanced for email activities.
SR-D98224 · Issue 580594
Updated endpoint Cross-site scripting protection
Resolved in Pega Version 8.5.1
Cross-site scripting security has been updated for Endpoints in Display activities.
INC-134709 · Issue 579438
Updated endpoint Cross-site scripting protection
Resolved in Pega Version 8.5.1
Cross-site scripting security has been updated for Endpoints in Display activities.
INC-136264 · Issue 582472
Chatbot text starts scroll at top of answer
Resolved in Pega Version 8.5.1
In order to present an improved interface for customers interfacing with chatbots, the code has been updated so that the recipient's chat scroll will remain at the top of an answer that would scroll off the screen.
INC-139018 · Issue 587715
Rules updated to handle Outlook change that displayed multiple/duplicate email responses
Resolved in Pega Version 8.5.1
In Pega Email Triage case, all the replies were displayed along with the original email body, meaning for each and every reply, Pega showed the original email body and duplicated the data. This was traced to an update made by Microsoft in the Selector function of Outlook Windows, and has been resolved by updating the rules 'PyExtractLatestReplyFromHTML' and 'pyRichTextEmailHistorySelector' to work with this change.
INC-134932 · Issue 578544
Timeout for node to join cluster increased and made configurable
Resolved in Pega Version 8.5.1
Hazelcast timeouts were causing application restart failures. This was traced to a rare case scenario of heavy processing on the primary node causing the new node to not be able to join the cluster within the designated 5 minute threshold. To compensate for this, the default time to join has been increased to 9 minutes and a prconfig setting has been added to configure the time setting.
INC-133270 · Issue 581839
Automatic agent restart added for temporary connection issues
Resolved in Pega Version 8.5.1
An agent that was stopped due to an issue with the database connection did not recover when the connection was reestablished. To resolve this, updates have been made that will handle an automatic restart of the agents when there are temporary connection issues.