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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A69740 · Issue 250228

Scheduled Reporting Review harness refresh updated

Resolved in Pega Version 7.2.2

When saving a scheduled report task, sometimes the changes were not applied correctly in the landing page. This has been resolved by updating the Pega-ScheduledTask-Reporting.Review harness so a save action will refresh a section rather than refreshing the harness twice.

SR-A20018 · Issue 250581

Drill down fixed for use with "Do not display group headings"

Resolved in Pega Version 7.2.2

When the "Do not display group headings" setting in report viewer tab was checked in a report, drilldown did not work correctly for summarized reports that do not display group headings. This was an issue with attributes not being set for the drilldown to work with aggregate columns, and has been resolved.

SR-A20018 · Issue 250155

Drill down fixed for use with "Do not display group headings"

Resolved in Pega Version 7.2.2

When the "Do not display group headings" setting in report viewer tab was checked in a report, drilldown did not work correctly for summarized reports that do not display group headings. This was an issue with attributes not being set for the drilldown to work with aggregate columns, and has been resolved.

SR-A75959 · Issue 252005

Error messages correctly clear after copying report

Resolved in Pega Version 7.2.2

When trying to perform "Copy" of a report into the same category using the report shortcut menu from case manager portal, the error "This report shortcut already exists in this category. Please select a different category" appeared. The error persisted on the screen (harness) even after clicking on "Cancel" of Modal Dialog, and after cancelling the "Copy Report Shortcut" modal in the Report Browser with an error in the modal's form, the errors reappeared at the top and bottom of the Report Browser itself. This was due to validation messages being copied from the temporary shortcut page to the primary page so that submitting the form was prevented when there were errors, but these messages should have been cleared from the primary page when cancel was clicked. This has been fixed.

SR-A24855 · Issue 253637

Fixed Export to Excel with Microsoft Internet Explorer 11

Resolved in Pega Version 7.2.2

When using Microsoft Internet Explorer 11, Export to Excel from report definition generated the sporadic error "Unable to read file." After consulting with Microsoft, the cause was traced to the browser attempting to open the file before it was downloaded, and code has been added to check for the browser and handle the download/open appropriately.

SR-A85804 · Issue 255413

Support added for Word2016 with macro templates

Resolved in Pega Version 7.2.2

After creating a document in Word 2016 based on a Pega macro as the template, saving the document and closing it would lead Word to crash the next time the document was reopened. This was traced to a file conflict between in Word2016 and the macro file, and has been resolved by updating the Office2010 version WordMerge macro file to enable the support of Word2016.

SR-A89074 · Issue 258503

Resolved upgrade issues with ConnectSOAP using MTOM

Resolved in Pega Version 7.2.2

After upgrading, Connect SOAP request messages were failing on the back end server with the error "xop 3.2.2.a: xop:Include must be the sole child of element" . Analysis showed the base64binary was not being substituted correctly with the expected "XOP Include" element. Axis uses Axiom to write Multipart messages and multiple XOP writers are involved in writing and encoding the message. When the writer stream is flushed , it depends on SimpleNsStreamWriter to write the bytes. SimpleNsStreamWriter is currently packaged as part of WStx-2.3-asl.jar and webservices-rt.jar, but this was not true in previous versions. As a result after upgrade, Webservices-rt classes is taking precedence over wstx-asl classes, which was generating the XOP:include elements with inline content. For better backwards compatibility, the WS-TX jar references have been removed from the webservices-rt.jar so that now it will rely on wstx-asl-3.2.3.jar which is already shipped with the product.

SR-A20058 · Issue 257774

PEGA0020 alert updated for full interaction time

Resolved in Pega Version 7.2.2

An error with PAL timer statements caused an Null Pointer Error during connect SOAP execution due to socket read time not being accounted for in the PEGA0020 alert. This has been fixed.

SR-A22183 · Issue 249190

Elements given correct default value in XML

Resolved in Pega Version 7.2.2

An issue was found where blank tags were being created for node elements given a default value in the XML Stream rule. Analysis showed that when the optional element in the XML Stream rule was set with "" and had a default value, the "StreamXML/DetectEmptyProperties" empty string was getting displayed in the output XML instead of default value. This has been fixed.

SR-A95474 · Issue 262004

HTML email rendering fixed for mobile

Resolved in Pega Version 7.2.2

An issue was found with the rendering of HTML type emails sent out from the platform and viewed on mobile devices. This was traced to a missing DOCTYPE tag, and has now been fixed.

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