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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-A94024 · Issue 264561

Resolved RTE spellcheck freeze with Microsoft Internet Explorer

Resolved in Pega Version 7.2.2

If spellcheck was invoked on an RTE file in a modal dialog while using Microsoft Internet Explorer , the reload harness was not being correctly triggered and the UI would freeze. This was due to the body event listeners not working in Microsoft Internet Explorer , and code has been added to remove the listener from the document body if the browser is Microsoft Internet Explorer .

SR-A76192 · Issue 254055

Added support for tabbing on fixed size freeze header in grid

Resolved in Pega Version 7.2.2

When a grid was configured with many columns and the Freeze Header checkbox was selected from the presentation tab, clicking the header and pressing tab caused the header to move and lose alignment with the columns below. This was an unexpected use case, and support for tabbing on a Fixed size Freeze header in a grid has been added.

SR-D78196 · Issue 547264

Prepending zero to single digit hour and minute for iOS native calendar

Resolved in Pega Version 8.3.3

The iOS native calendar was not parsing datetime values if h m values were less than 10, for example 09:05, resulting in an exception and freezing the app. To resolve this, the system will prepend a zero for iOS if the hour and minute values are less than 10.

INC-145939 · Issue 606898

Updated handling for ID value change during REST connection creation

Resolved in Pega Version 8.4.4

When using the REST Connector Wizard to create a connector, if the ID was changed on the 4th (last) step of the Wizard and then the Create button was pressed, the screen would freeze and a display a javascript error. Investigation showed that when the ID was changed on the screen, the new value was not updated properly and subsequent function calls threw errors. This has been resolved.

INC-148115 · Issue 605423

Autocomplete results list position scrolls inside a table

Resolved in Pega Version 8.4.4

Given a row editable table with a fixed height and freeze grid header, when autocomplete was included in a row of a table and the down-arrow was pressed to get the list of options in dropdown, this drop-down popup was not moving along with the row during scrolling. This was due to scroll handler not being triggered for popover when inside a hierarchical table, and has been resolved.

INC-150407 · Issue 605842

Validation error messages correctly cleared in nested markup

Resolved in Pega Version 8.4.4

A UI Freeze issue was seen whenever mandatory input was missed and the form was submitted. Continuing was possible after browser refresh, but a new Next>> button appeared. This was an unintended side effect of work done to correctly clear validation messages when areas had captions, and has been resolved by modifying that work so it performs as expected on nested markup.

INC-153109 · Issue 611354

Validation error messages correctly cleared in nested markup

Resolved in Pega Version 8.4.4

A UI Freeze issue was seen whenever mandatory input was missed and the form was submitted. Continuing was possible after browser refresh, but a new Next>> button appeared. This was an unintended side effect of work done to correctly clear validation messages when areas had captions, and has been resolved by modifying that work so it performs as expected on nested markup.

INC-153555 · Issue 612228

Validation error messages correctly cleared in nested markup

Resolved in Pega Version 8.4.4

A UI Freeze issue was seen whenever mandatory input was missed and the form was submitted. Continuing was possible after browser refresh, but a new Next>> button appeared. This was an unintended side effect of work done to correctly clear validation messages when areas had captions, and has been resolved by modifying that work so it performs as expected on nested markup.

SR-C82480 · Issue 421488

Column Headers properly aligned after expand/collapse of Tree Grids

Resolved in Pega Version 8.1.3

When using a hierarchical table - tree grid with a configuration that included Width of content-Pixels(Fit Content), a Fixed (pixel) size grid, and Freeze Header, expanding and collapsing back the contents resulted in a misalignment of the column headers. The fixed header implementation makes use of multiple table layouts which have to kept in sync via javascript; this issue has been resolved by rewriting the fixed header implementation to call setHeadersWidth on expand/collapse of a treegrid row.

INC-150367 · Issue 606030

Double quotes escaped in entity mapping

Resolved in Pega Version 8.4.4

A usecase where the BOTS created the triage cases from the emails and pushed it to the Workgroup had an intermittent problem where the screen would freeze and no actions could be performed. perform any action on the same. Investigation showed this occurred when the entity text contained double quotes which is caused JSON to break on the client side. This generated an exception during rendering, and other onload scripts failed on load and blocked the entire thread. To resolve this, the system will now avoid the JSON break by escaping double quotes in entity mapping.

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