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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-148375 · Issue 607796

"Today" will set date-time in the respective operator timezone

Resolved in Pega Version 8.5.2

When a Date was entered using the "Today" option in Datetime control, the Date set used the system date and Time was taken from Timezone specified for the operator. This created issues for a scenario such as operator being set to America/New_York/ EST while the application was accessed in another country such as India or Japan. This was a missed use case and has been resolved by adding code to get the date-time in the respective operator timezone and setting it on click of date-time controls.

INC-148552 · Issue 607367

Added ability to disable dirty form browser alerts

Resolved in Pega Version 8.5.2

In order to add support for those who do not want to see a browser alert pop-up when cancelling a work item after making changes but do want the out-of-the-box Dirty popup to be displayed, an update has been made to add a configurable flag. If pega.u.d.bUseNativeDirtyConfirm is set to false, only Pega dirty dialogs will be shown. Setting it to true will show the Pega dirty dialog or else the browser dirty dialog for an event object.

INC-150407 · Issue 605840

Validation error messages correctly cleared in nested markup

Resolved in Pega Version 8.5.2

A UI Freeze issue was seen whenever mandatory input was missed and the form was submitted. Continuing was possible after browser refresh, but a new Next>> button appeared. This was an unintended side effect of work done to correctly clear validation messages when areas had captions, and has been resolved by modifying that work so it performs as expected on nested markup.

INC-150472 · Issue 607392

Sorting works after selecting a view on GRID

Resolved in Pega Version 8.5.2

After configuring an optimized table with personalized view, saving a view and toggling to the new view, the sorting on the grid did not work anymore. Returning to the default view did not fix the problem, but sorting was reenabled after a browser refresh. This was traced to duplicate removeinstance calls of the grid which deleted the click event listeners for sort, and has been resolved.

INC-150189 · Issue 608911

Handling added for new doc.write with Google Chrome 85

Resolved in Pega Version 8.5.2

Document.write was not working as expected on Google Chrome 85 due to the DOM elements not being updated. This has been resolved by updating the code to do doc.write by checking the if the document body has no child nodes in a time out.

INC-121435 · Issue 563875

Handling added for null requiredskillcount on assignment

Resolved in Pega Version 8.2.7

If the property pxRequiredSkillCount was blank on an assignment when moved to a workbasket, it was never presented for Get Next Work. To resolve this, handling has been added which will change the null to 0 so the assignment is properly queued.

INC-122149 · Issue 562783

Corrected approval step task message

Resolved in Pega Version 8.2.7

When a case progressed to the approval step, the task name did not properly appear as part of the "Please approve or reject this" message. In another scenario, a portal which supported locale switching was not translating "Please approve or reject this" when the locale was switched, but instead displayed the message in the original language. Investigation traced this to the pzInstructionsForApproval data transform storing the localized field value, causing it to persist inappropriately. This has been resolved.

INC-127077 · Issue 564107

Busy indicator appears when uploading via Select

Resolved in Pega Version 8.2.7

After update, the “loading symbol” (busy indicator) was not appearing while uploading large attachments using the Select button. This was a missed use case in recent changes to related to AsyncUpload, and has been resolved.

SR-D76291 · Issue 547840

Updated retry logic for S3 AddAttachmentFromEmail

Resolved in Pega Version 8.2.7

When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.

SR-D92352 · Issue 553616

Completed onChange will reset FileInput value to null

Resolved in Pega Version 8.2.7

When attaching a file using the "Select File" button, it was not possible to attach the same file after deleting it. Re-attaching the file worked as expected when using Drag and Drop. Investigation showed that the onchange event occurred only when the value of an element was changed, so in this case trying to attach the same file did not change the value of the element and did not fire the onchange. To resolve this, the value of FileInput in pzMultiFilePath Control will be set to null at the end of the onChange event so that an onChange event will be triggered next time even if the same file is added.

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