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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A94024 · Issue 264561

Resolved RTE spellcheck freeze with Microsoft Internet Explorer

Resolved in Pega Version 7.2.2

If spellcheck was invoked on an RTE file in a modal dialog while using Microsoft Internet Explorer , the reload harness was not being correctly triggered and the UI would freeze. This was due to the body event listeners not working in Microsoft Internet Explorer , and code has been added to remove the listener from the document body if the browser is Microsoft Internet Explorer .

INC-217655 · Issue 723564

Resolved validation check freeze for Dynamic Layout Group

Resolved in Pega Version 8.6.5

After creating a multi-step form where step 1 had a Dynamic Layout Group(tabbed) that used form fields configured with validations, clicking next with empty/invalid values in the form intermittently caused the screen to freeze and a javascript exception was logged. This was traced to a missed use case related to templates in the childNode, and has been resolved by adding the necessary safe checks in lgtemplate and lgcelltemplate.

SR-A76192 · Issue 254055

Added support for tabbing on fixed size freeze header in grid

Resolved in Pega Version 7.2.2

When a grid was configured with many columns and the Freeze Header checkbox was selected from the presentation tab, clicking the header and pressing tab caused the header to move and lose alignment with the columns below. This was an unexpected use case, and support for tabbing on a Fixed size Freeze header in a grid has been added.

INC-164631 · Issue 641441

Updated Ajax container close to resolve intermittent portal freeze

Resolved in Pega Version 8.4.5

The portal was intermittently freezing after the "+" icon was clicked to create a new case from the Create menu. This was traced to the Ajax container not closing after creation of the create modal, and has been resolved.

INC-150074 · Issue 613069

Corrected sorting icon accessibility when grid size is not fixed

Resolved in Pega Version 8.3.6

After configuring a table and checking the boxes for Filtering and Sorting and unchecking the fixed (pixel) size grid box, tabbing in to the grid/table using the keyboard did not bring the focus to the sorting icon /header, but instead the focus went to the filter icon. If filter was unchecked and sorting was checked, the focus went to the first row of the table. This was traced to the column headers missing the tabindex attribute when the column headers were not fixed. When the column headers were fixed, tabindex =0 was present for the column header and the sort icon was accessible. This was traced to the Freeze Header value not being updated according to Fixed Size value because it was not a fixed size grid. To resolve this, an extra condition has been added in GenerateCellContent Rule-Utility-Function to be used while checking the Freeze Header.

INC-145939 · Issue 606898

Updated handling for ID value change during REST connection creation

Resolved in Pega Version 8.4.4

When using the REST Connector Wizard to create a connector, if the ID was changed on the 4th (last) step of the Wizard and then the Create button was pressed, the screen would freeze and a display a javascript error. Investigation showed that when the ID was changed on the screen, the new value was not updated properly and subsequent function calls threw errors. This has been resolved.

INC-148115 · Issue 605423

Autocomplete results list position scrolls inside a table

Resolved in Pega Version 8.4.4

Given a row editable table with a fixed height and freeze grid header, when autocomplete was included in a row of a table and the down-arrow was pressed to get the list of options in dropdown, this drop-down popup was not moving along with the row during scrolling. This was due to scroll handler not being triggered for popover when inside a hierarchical table, and has been resolved.

INC-150407 · Issue 605842

Validation error messages correctly cleared in nested markup

Resolved in Pega Version 8.4.4

A UI Freeze issue was seen whenever mandatory input was missed and the form was submitted. Continuing was possible after browser refresh, but a new Next>> button appeared. This was an unintended side effect of work done to correctly clear validation messages when areas had captions, and has been resolved by modifying that work so it performs as expected on nested markup.

INC-153109 · Issue 611354

Validation error messages correctly cleared in nested markup

Resolved in Pega Version 8.4.4

A UI Freeze issue was seen whenever mandatory input was missed and the form was submitted. Continuing was possible after browser refresh, but a new Next>> button appeared. This was an unintended side effect of work done to correctly clear validation messages when areas had captions, and has been resolved by modifying that work so it performs as expected on nested markup.

INC-153555 · Issue 612228

Validation error messages correctly cleared in nested markup

Resolved in Pega Version 8.4.4

A UI Freeze issue was seen whenever mandatory input was missed and the form was submitted. Continuing was possible after browser refresh, but a new Next>> button appeared. This was an unintended side effect of work done to correctly clear validation messages when areas had captions, and has been resolved by modifying that work so it performs as expected on nested markup.

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