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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D32332 · Issue 502270

Removed unneeded table name calculation

Resolved in Pega Version 8.4

After giving short names (less than 30 characters) for "To Table", saving did not produce an error, but an error was thrown during Check In. Investigation showed that while checking in the extract rule, a block of code in the Rule-Utility-Function validateTreeProperties was being executed to recompute the pagelist's table name instead of using the name provided by the user. To resolve this, the Rule-Utility-Function has been modified to not execute this block of code during check-in of the extract rule. The validation will be seen during save if the 'To field' has more than 30 characters.

SR-D33832 · Issue 503958

Configurability added to SLA Timeliness to allow either 0 or NULL for Unqualified records

Resolved in Pega Version 8.4

When using a Report Definition where the count (aggregate function) was used for both the WithinSLA and Past Deadline columns, the correct value was not getting displayed. The correct value was displayed when the sum function was used instead of the count function, but clicking 'value' returned all values despite what value was displayed on the screen. This was a behavior change related to performing a drill down action on a report definition. As per the older behavior, drill down relies on a specific value (NULL) to determine whether a record is a candidate to be shown in the drill down report. From 7.2.1 forward, drilldown relies on value 0 instead of NULL to make the average summarize function work properly, which led to a change in behavior when used with other summarize functions like sum and count. To resolve this, SLA Timeliness related RAFs have been modified to conditionally return either 0 or NULL for Unqualified records based on a DASS config.

SR-D42602 · Issue 511856

PRCipher class references updated

Resolved in Pega Version 8.4

After upgrade, starting Tomcat resulted in the error "java.lang.ClassCastException: com.pega.platform.securitycore.encryption.internal.CipherDefault cannot be cast to com.pega.pegarules.exec.external.util.crypto.PRCipher"This was traced to an issue with the references for PRCipher: cipher was moved to be a security-core component, but the class structure changes were not fully updated. This has been corrected.

SR-D45865 · Issue 513019

Primary page paramter explictly set to resolve fix/edit Scheduled Tasks issue

Resolved in Pega Version 8.4

After upgrade, the top section of report details was getting blanked out when using the Reporting | Components | Scheduled Task to open a report and "update" it to fix issues. This was an unintended side effect of updating the Review harness to display the Perform harness when clicking Update, which was done to correct an earlier issue with UI validations when using the out of the box schedule report functionality. To resolve this, pxScheduleTaskWrapper has been updated to explicitly set the parameter page according to the primary page's values when not in the report browser.

SR-D5904 · Issue 504995

Discard changes dialog now showing for local actions

Resolved in Pega Version 8.4

After having modified case data without saving and clicking on a menu entry (left menu, search, ...), the system shows a dialog box to ask the user to confirm it is ok to discard changes. However, this confirmation dialog did not work with local actions, leading users to lose their work without any warning nor any way to step back. This was traced to a difference in the dirty form check, which was not present when launching a local action from a case. An enhancement has now been added to the handleMenuAction js function in pypega_ui_harnessactions.js which will perform a dirty form check with a prompt.

SR-D63737 · Issue 525524

Resolved ruleset save issue for Google Chrome/IE

Resolved in Pega Version 8.4

When using particular versions of Google Chrome or Microsoft Internet Explorer, the intermittent error "pyComponentInterfaceClass: <user> does not exist or is not a valid entry for this ruleset and its prerequisites" appeared when attempting to validate an application, and the ruleset could not be saved. This was traced to changes made in the browser around password handling, and has been resolved by explicitly clearing out the pyComponentInterfaceClass if that value is not in use.

SR-C49664 · Issue 435310

Updates made for usage validation utility Run report checkbox and buttons

Resolved in Pega Version 8.1.5

The 'Review mode only' checkbox wasn't working for any browser, and the 'Run Report' button wasn't working in IE. This has been resolved by updating the javascript used to invoke the Run Report button to be better integrated with IE, and by adding additional handling to set the ID for the checkbox.

SR-C74677 · Issue 418339

ADM pulse timing changed to inprove performance on very large clusters

Resolved in Pega Version 8.1.5

ADM uses a pulse that checks if any models need to be updated. This uses a Cassandra query which has no "where" clause, causing poor performance for very large clusters. For immediate relief of this issue, the pulse configuration has been updated to increase the timing from 30 to 300 seconds so it fires less often. Model updates typically happen every x hours and often the pulse will not detect any models that would need to be updated. Further improvements in this process will be available in a future release.

SR-C77730 · Issue 437101

Resolved case lock release improved

Resolved in Pega Version 8.1.5

Cases created through the create work object were unnecessarily holding onto locks for up to two hours. This was traced to a defer-write scenario for mobile devices which did not return the correct status needed for "no further assignments". In order to resolve this issue, a new parameter "returnNextActionInfo" of type boolean has been added to svcPerformFlowAction. This parameter will be always set as false when calling this activity from sync up so all locks will be closed and released.

SR-C80622 · Issue 424876

GenerateContainer updated to prefer icon given in skin over hardcoded icons

Resolved in Pega Version 8.1.5

When trying to change the Expand/Collapse icon for dynamic layout by defining a custom format in the app skin, changes made in the Expand icon image and Collapse icon image were not reflected. This was due to the CSS selector being overriden with a hardcoded arrow icon instead of automatically taking the icon from the skin rule. To resolve this, the selector and conditions used in GenerateContainer.java have been modified such that the icon added in the skin should be picked automatically instead of any hardcoded icon available.

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