SR-D51555 · Issue 516495
Resolved system hang after changing input field value post note
Resolved in Pega Version 8.2.5
After upgrade, a session was hanging in a Non-Member Search Phone interaction after navigating back from "Add or edit attachments" window. The same code worked as expected in the Member Search Phone interaction. Investigation showed that changed values (transaction ID, pzFromFrame) were being sent to the client twice, once in the popup window after attaching the note and again to the parent window. When the changed values were consumed and used in next actions, a mismatch resulted in pzFromFrame. To resolve this, the system has been updated so the Client will not consume the pxThread.pxClientExchange value if pxThread.pxClientFrame is different from what the current tracker is using.
SR-D51601 · Issue 516704
Hover logic updated
Resolved in Pega Version 8.2.5
When using a dropdown in a grid layout configured with a smartInfo to be displayed on Hover, the smart tip was sometimes not displayed when the hover moved from the top to point to the dropdown. If the hover was done quickly, it was displayed. Previously, the hover was calculated only by cursor x, y positions and elements boundaries: to resolve this issue, the logic has been updated to also consider cases where the element is still hovered without meeting these conditions.
SR-D52144 · Issue 515672
When no active document is available on login, first document will be marked active
Resolved in Pega Version 8.2.5
After logging into the user portal, attempting to perform operations like (opening a case/work object, opening reports etc.) caused the browser request to spin or freeze. The only way to recover was to close and re-launch the browser window/session and re-login. This issue occurred when there was an active reportdefinition document before the browser/node crash in the tabless dynamic container(DC) portal. After recovery, the dynamic container did not recreate the report definition document but instead tried to activate the first document in the portal, which in this case was the default harness configured in the Dynamic Container. As it was not yet loaded, exceptions were thrown. To resolve this, when no active document is available, the first document will be marked as the active document.
SR-D52695 · Issue 515972
Pagination context switch handling updated for mouse scroll
Resolved in Pega Version 8.2.5
When using various tables in the client application that have the Pagination mode set to 'Progressive' and that contain hyperlinked elements on which an 'Open Work by Handle' action has been defined, clicking an element that was loaded progressively intermittently generated an alert with the message 'Empty work item handle'. Investigation showed that dragging the scroll bar to access the latest cases worked, but using the mouse to scroll and select replicated the issue immediately. This was caused by context not being properly switched to the current harness while scrolling due to missing context switch handlers. To resolve this, code changes have been made to set the correct context before sending the request.
INC-203994 · Issue 698853
DSS added to handle merges with lower versions of Postgres
Resolved in Pega Version 8.7.1
After update, executing the batch campaign with volume constraint resulted in the second data flow DF_Wait failing with error message "ERROR: number of columns (1844) exceeds limit (1664)". This was due to the database set’s change (in 8.5) to use the database layer’s merge statement. Prior to that, the logic used "deletes and inserts". Depending on the version of Postsgres, the generated SQL statement for a merge statement is different. The “INSERT … ON CONFLICT … UPDATE” syntax is generated for Postgres 9.5+ AND when there is a PK constraint defined for the DB table. Otherwise, the complex UPSERT statement (old syntax) is generated, as was the case in this issue. This is a known issue in the Postgres server software where it mis-interprets the number of columns involved. i.e., it mistakenly counts the number of columns twice. As a result, the actual maximum columns allowed is only half of the official limit (1664). The same UPSERT statement does not cause the “exceeds limit” exception if there are 832 or fewer columns in the statement. To resolve this, an option has been provided to select between the “original logic” (deletes and inserts) and the “merge statements” logic by way of the DSS “decision/datasets/db/useMergeStatementForUpdates”. Setting “true” will use the merge statement logic, and setting “false” will use deletes and inserts. When the DSS is not defined, the default is "true" and the system will use merge statements in the form preferred by Postgres 9.5+.
INC-
196961 · Issue 693473
Iteration method updated for SetRequiredSkillsCountColumn
Resolved in Pega Version 8.7.1
After update, database utilization spiked and did not drop. Investigation traced this to the use of Local.totalCount in pzSetRequiredSkillsCountColumn, which caused the iteration loop to run more times than necessary. This has been resolved by replacing Local.totalCount with Local.iterationsCount in the iteration.
INC-184040 · Issue 688256
Improved accessibility for Disclosable Documents/attach files/auto selection dropdowns
Resolved in Pega Version 8.7.1
When using Dragon for accessibility, issues were seen when trying to select different options in the dropdowns related to attaching multiple files. This was caused by the legacy grids being used not supporting this type of accessibility functionality, and has been resolved by updating pzAttachFileDDFileList to use an optimized table instead.
INC-186036 · Issue 685370
Field Level Audit updated to handle hierarchical properties
Resolved in Pega Version 8.7.1
Field Audit was not working for the first change of the data selected/provided for a field. The audit was only reflected after the second change was made. When the property involved a series of hierarchies, for example pageprop.pagelist(1).pageprop, the FLA objects will initially use deferred saves and the generated pzinskeys will be added to a savedFLAMap object. However, when the last pageprop was not eligible to save, all the deferred saves of earlier records were cancelled but the inskeys were not removed from the savedFLAMap object. Because of this, the parent FLA records were assumed to have been saved already when those saves were actually deferred. This was a missed use case for hierarchical properties, and has been resolved by adding an update to remove the inskeys from the savedFLAMap object so that in the subsequent property change the audit's FLA records for the parent properties (pageprop.pagelist(1)) will be saved again.
INC-194180 · Issue 701664
GetChildcases handling updated for large numbers of cases
Resolved in Pega Version 8.7.1
When a very high number of child cases being processed contained a wait shape that was dependent on the movement of a parent case, some of the cases were moved to the next step of the flow automatically while others required a manual command to ResumeFlow. In extreme cases where many child cases were waiting, a node crash could occur. This was traced to the pzGetChildcases report having a maximum value of 500 lines, and has been resolved by increasing the maximum number of rows to retrieve to 9999 in the Data Access Tab of the pzGetChildCases report definition. In addition, the pxCheckFlowDependencies activity has been modified to perform with a higher number of cases, and DSS(MaxRecords) logic has been added to split the child cases into multiple queue items for each access group to decrease load on each thread process.
INC-198765 · Issue 696686
Public URL will be appended with "/" if it is not present
Resolved in Pega Version 8.7.1
When using the Worklink Correspondence Fragment rule with authentication service type "prweb/PRAuth/sso", the returned URL did not contain the needed "/" at the end of public link. The "/" was present when using the legacy authentication service "prweb/sso". This has been resolved by updating the system to include a "/" at the end of a public URL if one is not present.