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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-A100724 · Issue 268499

Resolved cascading error messages in case work user portal

Resolved in Pega Version 7.2.2

Whenever there were error messages seen on the UI of the case work user portal, taking any action on that screen (e.g. delete /save/submit) caused the number of error messages to increase every time. This was caused by a harness issue relating to isAncestor, and has been fixed.

SR-A76831 · Issue 255486

Grid headers show "Required" when PegaWAI enabled

Resolved in Pega Version 7.2.2

With PegaWAI enabled, grid headers marked as required were displaying the noncompliant '*' label instead of the accessibility-enabled 'required' label. This was due to missing styles for table headers and has been corrected.

SR-B5396 · Issue 252535

Fixed Validate rule save clearing Required checkbox

Resolved in Pega Version 7.2.2

After clicking the Required check box in the Add conditions to the right of the property in a Validate rule and then saving, clicking on the Save a second time resulted in the Required check box being cleared. This was traced to an error in fetching the pyRequired value, and a check has been added to ensure Required values are properly carried.

SR-B6425 · Issue 270890

Scrum Board chicklet error resolved

Resolved in Pega Version 7.2.2

After collapsing and expanding a user story chicklet in the Scrum Board, adding a new note to the user story would cause the user story chicklet to disappear. This was a rendering issue due to an error in the type property syncing with the level property, and has been fixed.

SR-A15627 · Issue 232738

JBoss shutdown errors resolved

Resolved in Pega Version 7.2.2

During a controlled shutdown, database-level exceptions occurred and a hard reset was required. This was traced to the container not correctly detecting dependencies, leading to JBoss prematurely terminating JMS and JDBC resources that were needed during Pega shutdown. Pega applications on JBoss now contain information to ensure the application server understands that this resource has dependent processes and the lookup-name (with the JBoss specific namespace) is maintained correctly to make sure it isn't cleaned up prematurely. The web.xml file has also been updated to include a lookup-name in the entry for ResourceRef_1 to handle cases where the datasources are injected using CLI scripts after JBoss is started and before Pega is deployed.

SR-A97991 · Issue 263957

Index reference synchronizer upgraded to capture previously shipped rulesets during upgrade

Resolved in Pega Version 7.2.2

During upgrade, some sites were seeing an SQLIntegrityConstraintViolationException error. This was caused by the presence of rulesets (e.g. PegaUVU, PredictiveAnalytics-UI) that were once shipped but are no longer, but that have rules that are still shipped. To correct this problem, the index reference synchronizer has been upgraded to capture those previously shipped rulesets.

SR-A98390 · Issue 252437

Scheduled report cleanup error resolved

Resolved in Pega Version 7.2.2

Exceptions were thrown in the logs by the scheduled reports task when trying to clean up the previous day's generated attachment reports. This was due to the name exceeding the length restriction on the property (60 characters) and failing validation, and has been fixed by truncating the field.

SR-A99040 · Issue 268520

Cleared email field in FieldMarketer campaign remains blank

Resolved in Pega Version 7.2.2

If the Email field of a FieldMarketer campaign was cleared and saved, closing and then reopening the session filled the email field with the Operator ID, which is not a valid email address. This was traced to Operator Email always defaulting to OperatorID if empty, and the activity has now been modified to not set the email field if empty.

SR-A88491 · Issue 252281

Localization added for "Summary for" and "Edit Dashboard"

Resolved in Pega Version 7.2.2

Localization has been added for the formatted text in pyUserDashboardHeaderLeft, which presents "Summary for" on the Manager Portal, and for the caption fields on the "Edit Dashboard" menu.

SR-A88491 · Issue 240995

Localization added for "Summary for" and "Edit Dashboard"

Resolved in Pega Version 7.2.2

Localization has been added for the formatted text in pyUserDashboardHeaderLeft, which presents "Summary for" on the Manager Portal, and for the caption fields on the "Edit Dashboard" menu.

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