Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please update your bookmarks. This site will be discontinued in Dec 2024.

Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-231704 · Issue 741219

Email template fragment updated to correct footer handling

Resolved in Pega Version 8.8

After creating a new Email correspondence rule and configuring the place holders as per the selected template, when the preview was rendered the "Footer" verbiage was being displayed irrespective of the footer region configurations. This has been resolved by updating the template fragment.

INC-231808 · Issue 735286

Heuristics moved from individual Annotator to Operations for consistent tokenization

Resolved in Pega Version 8.8

Because tokenisation heuristics were part of annotator and not part of operations, rule-based taxonomy loaded token operations directly, bypassing these heuristics and resulting in different tokenization outcomes for taxonomy keywords and analysis time text. Due to this discrepancy, emails were getting tokenized and not matching analysis time content. This has been resolved by moving heuristics from individual Annotator to Operations for tokenization to be consistent.

INC-231889 · Issue 736490

Email Parser updated with entity models and datatype casing

Resolved in Pega Version 8.8

When the email bot receives a message, all of the content plus the appended disclosure statement added by the mail server is considered. This was causing issues when words in the disclosure matched words added in the actual email body as keywords, causing the email bot to pickup multiple categories matching these words and not routing the service case appropriately. This has been resolved by adding AnalysisType.ENTITY in the analysisType list for pre-processing models and updating the logic to find out if entity extraction is selected or not (without using the analysisType list). In addition, an issue where pxEmailParser model was not running in the email channel due to an issue with preprocessing model datatype casing has been resolved by updating ExecutePredictionInPRPC to lowercase the datatype after reading from the text analyzer rule page, and then perform the comparison.

INC-235876 · Issue 741896

Corrected Schema inconsistency in pxDR after update

Resolved in Pega Version 8.8

After running make decision and capture response data flows using delayed learning and populating the pxDecisionResults data set, updating the system to Pega 8.7 and running capture response data flow with interactions from before the update resulted in the error "DataStoreConnection$InconsistentTableSchemaException: Inconsistency in table [data.pxDecisionResults_Pega_DecisionEngine_ab5de04587] schema between data store and schema repository". This was traced to a difference in DDS Data Sets pre- and post- introduction of DDS SDK and Data-Admin-DDS-Table. To ensure better backwards compatibility, an update has been made to ensure DdsDataSetFactory checks for Data-Admin-DDS-Table record existence in the dataabse, and if found uses tableName from that D-A-D-T. This resolves inconsistencies of the case of the table name.

INC-237193 · Issue 744028

Error handling improved for NBA run

Resolved in Pega Version 8.8

The data flow partition on a node was sporadically becoming stuck during a Next Best Action Campaign outbound run when it encountered an issue such as a NoClassDefFoundError, requiring the node to be restarted to clear the problem. This has been resolved by explicitly making sure the flow partition is failed when an input thread dies or there is an error in the dataflow.

INC-191371 · Issue 684481

Security update for GetAssignmentDetailsInternal errors

Resolved in Pega Version 8.8

Error handling for pzGetAssignmentDetailsInternal has been updated to return a 403 (forbidden) HTTP status code in place of potentially sensitive information when access is denied.

INC-193700 · Issue 685077

Support added for calling Strategy rule from When Rule

Resolved in Pega Version 8.8

An enhancement has been added to support manually referencing Strategy rules in the When rules using Dev studio.

INC-194330 · Issue 708712

Added special character handling for DecisionTable column-label

Resolved in Pega Version 8.8

The label of a decision-table column was being appended to the original decision-table return-value. The column label and comparator were handled differently for columns containing special characters (+, -, *,...), causing the data after the special character to be trimmed and appended to the row output value. This has been resolved by adding handling for special characters so the output and the label are rendered properly.

INC-195793 · Issue 697920

Enhanced ruleset validation for portal creation

Resolved in Pega Version 8.8

Attempting to create a new portal (web channel) from the app studio using the Creation Wizard with "Branch development preferences" enabled resulted in the error message "No valid rulesets in application preferences". Investigation showed this occurred due to CPM-Portal being specified in the application as the UI class: when attempting to create the portal, the system was evaluating the class against ruleset candidates. The class was not visible to the rulesets in the stack and thus the portal could not be created. This has been resolved by adding validation on UI pages, Int and Data classes in the application to ensure that they exist in user rulesets, and by adding an allowance for classes to exist only in branched rulesets and not the base ruleset during check if the ruleset is present in application stack.

INC-202249 · Issue 693323

Corrected doubled ampersand passed to message rule

Resolved in Pega Version 8.8

In drop down the ampersand "&" symbol was displayed correctly, but passing that value as a parameter to a message rule used in the page-set-messages method doubled the "&" symbol. This has been resolved.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us