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Resolved Issues

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-A17938 · Issue 236489

Custom header section of Calendar retained after Smartinfo popup displayed

Resolved in Pega Version 7.2.1

Due to the way the date/time parameters were handed, the Smartinfo popup was overriding a currency icon and logo set into a custom header of Calendar events to show currency market closings (holiday, etc.). A check for custom values has now been added.

SR-A17941 · Issue 235161

Compatibility mode modal resize resolved

Resolved in Pega Version 7.2.1

When using compatibility mode, launching a modal containing an RTE caused the old deprecated modal dialog to launch as opposed to the supported standards based modal. Clicking the "Maximize" icon caused the work area to go blank; since the modal was no longer displayed, it could not be re-sized or dismissed. The contents of the work area behind the modal also went blank. This was due to known resize issues with the deprecated modal dialog caused by the editor's maximize logic conflicting with the old modal dialog resize logic. To prevent this, the Ckeditor will not fire resizeHarness when the old modal is in use. This stops the resize of the deprecated modal dialog and avoids the conflict between RTE maximize and old modal resize.

SR-A17976 · Issue 239119

Updated SendEmailMessage to handle images with spaces in the filename

Resolved in Pega Version 7.2.1

When an image was inserted into a draft email and sent, the image was visible in PRPC but not at the receiving end. This was a problem with the regex available in the SendEmailMessage activity not being able to handle file names containing spaces: handling for this has now been added.

SR-A18009 · Issue 236493

Default values set for row properties missing after upgrade

Resolved in Pega Version 7.2.1

After upgrade, the default values for .pyUI.pySource.pyRowKeyInfo.pyGetRowKey and .pyUI.pyBody.pyUIFilters.pyGetDistinctRows properties were not set in Rule-Obj-Report-Definition!pzUpgradeOnOpen DataTransform. This caused old reports to not have click action on the grid in report viewer. The system will now set default values for these properties to help the old reports to run as expected post-upgrade.

SR-A18078 · Issue 234051

Hybrid Client errors will display in modal window

Resolved in Pega Version 7.2.1

When an error occurs on the hybrid client of a server, a new window should open with the error. This was not working as expected due to the client passing an invalid URL of "" to Window.open. To better handle this scenario, errors will be displayed in a modal window instead of performing a Window.open if a hybrid client container is in use.

SR-A18100 · Issue 234215

BIX documentation updated for new "-J" timezone conversion option

Resolved in Pega Version 7.2.1

A -J option has been added to BIX to allow the specifying the timezone for datetime properties to be converted to when written to the XML output file. The documentation is as follows: A new command line option J is being added to take in a user specified time zone for e.g., UTC+05:00 format(s); If the specified timezone is not valid, it defaults to GMT example :How to specify this option: "-J" "UTC+5:30"

SR-A18193 · Issue 238469

SystemCleaner correctly purges pr_perf_stats

Resolved in Pega Version 7.2.1

It was noticed that SystemCleaner was working well except for a periodic dramatic purge that suddenly filled logs and sometimes caused a system crash. When BIX runs via command line, this updates the associated DSS in the application. If the DSS usage/usagetrackingenabled or its associated prconfig.xml setting are set to false, Step 12 of the SystemCleaner does not perform a number of activities including regular purging the pr_perf_stats table. This has been modified to remove the setting usage/usagetrackingenabled from prconfig.xml as agents are by default enabled.

SR-A18230 · Issue 234568

Enabled SLA calculations for drag and drop reassignments

Resolved in Pega Version 7.2.1

SLA was not firing when an assignment was dragged and dropped from a workbasket to a work list and vice versa. This was due to a missing update to the assignment handle for the queue item, and has been fixed.

SR-A18236 · Issue 236897

Workbasket re-visit issue resolved

Resolved in Pega Version 7.2.1

After selecting a workbasket in the MyGroup drop down and launching the pop-up containing the workbasket details, an error in the closing reset function led to an issue where a second workbasket would need to be launched before it was possible to return to the first one again. This has been corrected.

SR-A18261 · Issue 235785

CaseManager Following list properly updating work

Resolved in Pega Version 7.2.1

When there was at least one participant (workparty), clicking on the follow link in the Case Manager would only give the current status and would not update unless the workparty was unfollowed and followed again. This was required each time to get the updates. The issue was with the declare indexes not being generated correctly because of missing metadata between the workpage and workparty while doing a page copy. This has been fixed.

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