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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-160102 · Issue 627687

Updated resource file paths for mobile images

Resolved in Pega Version 8.5.3

After upgrade, a resource missing error was shown on the mobile UI when accessing a section in an offline mobile app. This was traced to the CSS file having an incorrect path to the 'requiredstar' gif file and has been resolved by updating pzbase-form-level-elements to use webwb instead of an images path

INC-160497 · Issue 627715

Able to add missing headers from App Studio

Resolved in Pega Version 8.5.3

A missing header in pyActionArea and pyActionAreaheader could not be added from App Studio. This was due to the sections not being built using design templates, and has been resolved by updating the section to be editable in runtime.

INC-160500 · Issue 627268

Cosmos App Studio icons have helper text

Resolved in Pega Version 8.5.3

Enhancements have been made for accessibility by adding Helper text to icons in the Cosmos theme for App Studio.

INC-161430 · Issue 627721

Accessibility Component/Widget role added to pyCaseErrorSection

Resolved in Pega Version 8.5.3

Page level errors were not accessible due to the error section being wrapped inside a dynamic layout whose contents were not readable. This has been resolved by updating dynamic layouts to use the correct accessibility roles.

INC-162692 · Issue 629637

Added primary portal navigation role

Resolved in Pega Version 8.5.3

While in the User portal, Accessibility inspector displayed the warning "Primary Portal navigation may be missing a navigation role." This role has now been added to pzPortalNavigation.

SR-D82148 · Issue 547576

Localization improved for ToolTips

Resolved in Pega Version 8.5.3

Attempting to use the Field value to localize the tooltip for Hour and Minute resulted in the time being displayed as "tooltip: Hour". Support has been added for localizing these fields using pyTooltip. In addition, an issue with the tooltip still being displayed after switching helper text to None and saving (without manually clearing the existing text) has been resolved with an update that will clear the tooltip value when helper text is selected as 'None'.

INC-161463 · Issue 638000

Case Dependency corrected for different access groups

Resolved in Pega Version 8.3.6

Creating a queue item as part of the case dependency was not working as expected when the access groups of the dependent cases were different. Investigation showed that in this scenario, the logic was looping differently and the DependencyList page in pxCheckFlowDependencies was getting removed. To resolve this, the DependencyList page has been moved so it is processed inside the DependencyList.pxResults loop.

INC-163154 · Issue 638097

Code updated for bulk actions buttons

Resolved in Pega Version 8.3.6

After upgrade, hovering over the "Filter case" button in pzBullkUpdate and the "Create" and "Clear" buttons in pzBulkAddActions caused them to disappear. The warning "This button generates markup that was used to support the older browsers. It is recommended that you update it to the newer markup" was shown, and an update code button appeared. Some custom rules exhibited the same behavior initially, but worked as expected after updating the code and saving them. This has been resolved by updating the buttons in pzBulkUpdate and pzAddBulkActions with the latest UI technologies used for button control codes.

INC-164413 · Issue 636125

Updated timestamp handling for duplicate key issue with PyCompleteAutomation

Resolved in Pega Version 8.3.6

Occasionally a robot failed to complete a case due to a duplicate key exception. This was an issue with the History record creation due to duplicate key erlated to the timestamp, and has been resolved by updating the timestamp handling so that the REST API will use 'getCurrentTimeStampUnique' and for other cases 'pxGetCurrentTimeStampThreadUnique' will be used.

INC-172485 · Issue 649053

Check added for WorkParty property to catch changes

Resolved in Pega Version 8.3.6

After configuring a send email shape to send email to work parties, proceeding through the flow without work parties and then triggering the send email shape and creating the Fix correspondence assignment worked as expected. If the work party details were later updated and the send email shape was triggered again for the Fix correspondence assignment, the error message "No role defined to work object" appeared. This was an issue with the handling of the email flow the second time through: PyCorrPage.pyCorrPartyRole did not have the work object party details which were added to the work object after the fix correspondence assignment was created, and SendSimpleEmail was not designed to handle the email that needs to be retried during the FixCorrespondence flow call. To resolve this, the system will check whether the pyWorkParty property exists prior to calling the PartyCorrPreferences HTML rule.

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