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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A3697 · Issue 210718

Resolved Revalidate and Save freeze

Resolved in Pega Version 7.1.9

After upgrade, running revalidate and save on imported rules with the option "During Update Move To?" enabled, the first rule was processed but the process then stopped and generated the error "Uncaught TypeError: parentRow.all is not a function" if the Google Chrome or Mozilla browser is used. This problem was caused by old non-auto-generated controls, and has been resolved by modifying the ShowBulkUpdateList html section.

SR-A1959 · Issue 209485

Corrected checkbox behavior with freeze header

Resolved in Pega Version 7.1.9

In repeat grids where freeze header was checked throughout the application and data was populated by page list, running the flow on selecting a check box for a single row resulted in all the check-boxes of the grid getting selected. This was an issue where the API "checkAllIfInHeader" incorrectly assumed that the checkbox was in the header for each row, which caused all the checkboxes of the row to change according to the checkbox that had been changed. To prevent this, a condition has been added to "checkAllIfInHeader" to exit if it is inside a row and not in the header.

INC-202480 · Issue 699082

Resolved report filter section freeze

Resolved in Pega Version 8.6.4

When opening a report with a count column, changing the order of one of the report columns resulted in the report freezing and requiring the report to be closed and re-run. This was traced to a double filter popup appearing that did not close after the column sorting, which happened if the report definition was configured as a summary with an aggregated column such as "Count” combined with a "Do not display group headings" setting on the Report Viewer tab. To resolve this, a new step has been added in the Activity pzPopulateSortOrder to call the pzCancelFilterLogicChanges activity.

INC-217655 · Issue 723564

Resolved validation check freeze for Dynamic Layout Group

Resolved in Pega Version 8.6.5

After creating a multi-step form where step 1 had a Dynamic Layout Group(tabbed) that used form fields configured with validations, clicking next with empty/invalid values in the form intermittently caused the screen to freeze and a javascript exception was logged. This was traced to a missed use case related to templates in the childNode, and has been resolved by adding the necessary safe checks in lgtemplate and lgcelltemplate.

INC-208199 · Issue 706447

bbbAdded input null check to resolve loading error

Resolved in Pega Version 8.6.4

The application was freezing while loading if action was taken on the controls while a page level message was visible. This has been resolved by adding an additional null check for input before calling the focus API.

INC-139678 · Issue 589049

Cancel button added to reset stuck mobile downloads

Resolved in Pega Version 8.5.2

Occasionally a mobile download would become stuck from an undetermined reason and cause the UI to freeze without a means to reset or cancel. To assist in recovery, a "Cancel" button will now be visible during the downloading process for a mobile app in mobile channel.

INC-137818 · Issue 594023

Corrected sorting icon accessibility when grid size is not fixed

Resolved in Pega Version 8.5.2

After configuring a table and checking the boxes for Filtering and Sorting and unchecking the fixed (pixel) size grid box, tabbing in to the grid/table using the keyboard did not bring the focus to the sorting icon /header, but instead the focus went to the filter icon. If filter was unchecked and sorting was checked, the focus went to the first row of the table. This was traced to the column headers missing the tabindex attribute when the column headers were not fixed. When the column headers were fixed, tabindex =0 was present for the column header and the sort icon was accessible. This was traced to the Freeze Header value not being updated according to Fixed Size value because it was not a fixed size grid. To resolve this, an extra condition has been added in GenerateCellContent Rule-Utility-Function to be used while checking the Freeze Header.

INC-137510 · Issue 591293

CKEditor Source edit with formatting resumes process automatically

Resolved in Pega Version 8.5.2

Buttons on the harness were freezing after applying format using CKEditor when source mode was turned on in rich-text editor. Investigation showed that on clicking the source button, after applying styles, the events were being paused and were not resumed automatically. This has been resolved by adding changes to resume the event queue.

INC-148115 · Issue 605421

Autocomplete results list position scrolls inside a table

Resolved in Pega Version 8.5.2

Given a row editable table with a fixed height and freeze grid header, when autocomplete was included in a row of a table and the down-arrow was pressed to get the list of options in dropdown, this drop-down popup was not moving along with the row during scrolling. This was due to scroll handler not being triggered for popover when inside a hierarchical table, and has been resolved.

INC-150407 · Issue 605840

Validation error messages correctly cleared in nested markup

Resolved in Pega Version 8.5.2

A UI Freeze issue was seen whenever mandatory input was missed and the form was submitted. Continuing was possible after browser refresh, but a new Next>> button appeared. This was an unintended side effect of work done to correctly clear validation messages when areas had captions, and has been resolved by modifying that work so it performs as expected on nested markup.

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