INC-138253 · Issue 597572
Handling added to ensure proper Data-Admin-DB-Table name records
Resolved in Pega Version 8.5.2
As part of property optimization, After exposing the property "SolutionName" using the wizard, the value was not visible in a new column for existing records after the completion of the column population job. This was traced to an issue with DBSchemaDDLExecutor expecting lowercase Data-Admin-DB-Table names, and the wizard has been updated to ensure Data-Admin-DB-Table name records are all lowercase.
INC-138743 · Issue 602444
Updated LegacyPageAdapter with forward links
Resolved in Pega Version 8.5.2
After upgrade, attempting to submit an assignment from an existing case type did not work, and the message "There was an error processing the 'ValidateTechnicalData' step [(no task)]: java.lang.ClassCastException: com.pega.platform.clipboard.adapters.internal.LegacyPageAdapter cannot be cast to com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl" appeared on screen. Investigation showed that a reference forward link was unexpectedly referring to a LegacyPageAdapter. This has been resolved by implementing get/setNamedPageReferenceForwardLinks in LegacyPageAdapter so LegacyPageAdapter can be cast to a ClipboardPageAPI.
INC-138840 · Issue 599978
Data-Summary reports default will not use the rule resolved setting
Resolved in Pega Version 8.5.2
An intermittent issue was seen where a query could become stuck for ~2 hours in the database. This has been resolved by setting the default for Data-Summary reports to not use the rule resolved setting.
INC-139106 · Issue 593271
HTML Tags stripped from text email body
Resolved in Pega Version 8.5.2
The Service Email message data section was showing HTML tags in the email message body for both 'prefer-HTML' and 'prefer-inline' where the body was missing. Investigation showed there was no default feature for segregating the markup tags and providing the plain text when ‘HTML’ format was selected in Outlook. This has been resolved by adding a Prefer: outlook.body-content-type="text" header to get the message without HTML tags.
INC-139297 · Issue 601420
JSON content type update
Resolved in Pega Version 8.5.2
An update has been made to ensure the content_type is set to application/json for JSON response.
INC-139619 · Issue 597334
Agent tracing handling updated
Resolved in Pega Version 8.5.2
When attempting to trace agents the error "Unable to trace the agent" appeared on screen. Investigation showed that the data page used by the Tracer was not always available in a thread that was displaying the section, most commonly if the section was using deferred loading. This has been resolved by using a data page available in a thread that opens a Tracer's section.
INC-139626 · Issue 592392
Enhancement added to fix corrupted operators
Resolved in Pega Version 8.5.2
After upgrade, an issues were seen with older operator IDs: it was not able to save the operator ID, switching the portal to admin studio was not working correctly, and it was not possible to launch the case manager portal with the migrated operator IDs. The issues were not seen with operators created after the upgrade. This was traced to corruption in the BLOB, and has been resolved by adding an enhancement to run a utility that will fix the existing corrupted operators.
INC-139627 · Issue 604760
Legacy and new ID generation logging enhanced
Resolved in Pega Version 8.5.2
A DuplicateKeyException was generated when attempting to create a case. The root issue was related to the local modification of the reserved ID field in the database through a custom activity and was able to to be fixed with a local change. In order to improve diagnosing events such as this in the future, enhanced logging has been added to to the legacy and new ID generation.
INC-139695 · Issue 593083
Mountain timezone format updated
Resolved in Pega Version 8.5.2
If an operator was created with any calendar instance timezone mapped to "Canada/Mountain" and made unavailable for the current period, routing an assignment to that operator using the standard ToCurrentOperator activity resulted in a null pointer error when the Rule-Utility-Function was executed to find a substitute operator. This was traced to the timezone format Input to DateTimeUtils API (parseDateTimeString) having the wrong timezone, for example, 20200819T080000.000 MDT (CA), and has been resolved by modifying the locale XMLs to remove (CA) from zone code so that MDT (CA) is updated as MDT.
INC-139802 · Issue 594031
Extra logging and more resiliency for cleanup daemons
Resolved in Pega Version 8.5.2
Null pointer exceptions thrown by daemon threads that clean requestors and handle agent changes can result in a high number inactive requestors. Additional logging has been out into place to help capture information to identify the offending data, and master daemons for requestors and for new agents have been made more resilient to any null-pointer exception thrown by the diagnostics code so they do not stop their work.