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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A91 · Issue 205459

Added expand on click logic to check for layouts collapsed on open

Resolved in Pega Version 7.1.9

The ?Expand/Collapse? click event was not working on the first click if all layouts/sections were initially collapsed on open. This was due to the logic used to determine the state of the layouts, and an additional check has been inserted to handle scenarios where the layouts/sections are collapsed on-load.

SR-A2640 · Issue 207012

Corrected field limit size on mobile

Resolved in Pega Version 7.1.9

When using an Android mobile device, the max number of characters for an input field was not being honored. This has been corrected.

SR-A3072 · Issue 204300

Attachment visibility fixed for mobile devices

Resolved in Pega Version 7.1.9

When attachments were uploaded to a mobile device, they were not immediately visible and required a refresh to be displayed. This was found to be an issue in the signature control and Attach content control where the data page referred to in the attachments display was not removed when a new attachment is added. For this release, the data page removal part has been moved to the saveattachment activity. In the next release, all attachment controls will call an API designed for that purpose.

SR-A3072 · Issue 204019

Attachment visibility fixed for mobile devices

Resolved in Pega Version 7.1.9

When attachments were uploaded to a mobile device, they were not immediately visible and required a refresh to be displayed. This was found to be an issue in the signature control and Attach content control where the data page referred to in the attachments display was not removed when a new attachment is added. For this release, the data page removal part has been moved to the saveattachment activity. In the next release, all attachment controls will call an API designed for that purpose.

SR-118567 · Issue 167257

Enhanced task queue handling for custom applications

Resolved in Pega Version 7.1.7

In some situations, a custom agent would periodically fall over when processing a large backlog of queued items. This was caused by an exception thrown when placing a task in the queue when it is already present. The system has been updated to better handle this situation and allow agents to continue to execute with the present schedule when a duplicate task is found.

SR-117958 · Issue 166117

Alignment issues with IAC resolved

Resolved in Pega Version 7.1.7

When a dynamic layout of stacked style was used in conjunction with IAC, resizing the window caused the elements to not be properly aligned. CSS issues in the HTML handling of overflow properties have been corrected with the resizing harnesses.

SR-C49664 · Issue 435310

Updates made for usage validation utility Run report checkbox and buttons

Resolved in Pega Version 8.1.5

The 'Review mode only' checkbox wasn't working for any browser, and the 'Run Report' button wasn't working in IE. This has been resolved by updating the javascript used to invoke the Run Report button to be better integrated with IE, and by adding additional handling to set the ID for the checkbox.

SR-C74677 · Issue 418339

ADM pulse timing changed to inprove performance on very large clusters

Resolved in Pega Version 8.1.5

ADM uses a pulse that checks if any models need to be updated. This uses a Cassandra query which has no "where" clause, causing poor performance for very large clusters. For immediate relief of this issue, the pulse configuration has been updated to increase the timing from 30 to 300 seconds so it fires less often. Model updates typically happen every x hours and often the pulse will not detect any models that would need to be updated. Further improvements in this process will be available in a future release.

SR-C77730 · Issue 437101

Resolved case lock release improved

Resolved in Pega Version 8.1.5

Cases created through the create work object were unnecessarily holding onto locks for up to two hours. This was traced to a defer-write scenario for mobile devices which did not return the correct status needed for "no further assignments". In order to resolve this issue, a new parameter "returnNextActionInfo" of type boolean has been added to svcPerformFlowAction. This parameter will be always set as false when calling this activity from sync up so all locks will be closed and released.

SR-C80622 · Issue 424876

GenerateContainer updated to prefer icon given in skin over hardcoded icons

Resolved in Pega Version 8.1.5

When trying to change the Expand/Collapse icon for dynamic layout by defining a custom format in the app skin, changes made in the Expand icon image and Collapse icon image were not reflected. This was due to the CSS selector being overriden with a hardcoded arrow icon instead of automatically taking the icon from the skin rule. To resolve this, the selector and conditions used in GenerateContainer.java have been modified such that the icon added in the skin should be picked automatically instead of any hardcoded icon available.

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