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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D7798 · Issue 464268

Grid reordering has correct row numbers in embedded panes

Resolved in Pega Version 8.2.2

When using an expand pane grid with row numbering and row reordering enabled, normally reordering any rows handled the row numbers as expected. After a new record was added in the Embedded Pane and the rows were interchanged/reordered, the row numbers were not reordered with respect to the numbers. Expanding a row and reordering it with the previous row resulted in the numbers being correct and swapped, but collapsing that expanded row then showed its old number. Attempting to expand the above collapsed row/wrong number row instead expanded the previous row. To resolve this, the performModalAction function in ui_grid JS has been updated so the row page and primary page will be recalculated even for single expand reordering case.

SR-D8319 · Issue 445546

Case name caption security inserted with XSS filtering

Resolved in Pega Version 8.2.2

In order to protect against the possibility of executing malicious JavaScript code by entering an appropriately modified name while adding new case type, pyCaption in menu items has been made HTMLSafe by converting JSON through the GSON library. An additional fix has been made to use XSS filtering to ensure the script does not execute while page is loaded. Additional handling for Firefox has also been added to normalize tabName to properly display Recents.

SR-C93079 · Issue 430561

Action queue explicitly cleared in closeAllDocuments method

Resolved in Pega Version 8.2.2

After logging in to the app studio and performing some changes in the case designer, attempting to switch to data explorer or other tabs generated an alert indicating "Remaining tabs have unsaved work". After the alert was generated and closed, a "Maximum limit of opens tabs is reached" popup was then displayed even when there were no open tabs. This was traced to a change in the event handler for "DesktopAction" which caused the system to immediately move from the alert to triggering createNewWork, which then used the same dynamic document as the original alert. To resolve this, the system will clear the action queue pega.c.actionSequencer.clearQueue() in the closeAllDocuments method.

SR-C86589 · Issue 436266

Added explicit thread cleanup to resolve case worker portal UI rendering problem

Resolved in Pega Version 8.2.2

Creating a case in the case worker portal was resulting in the respective screen being rendered with a distorted UI. This was traced to an issue in topnavigation where the thread was being changed to a base thread and skipping the FlowModalProcess thread removal when the new DC action was triggered. To resolve this, the system has been modified to append "$FlowModalProcess" in harnessOnBeforeUnload if it is missing to make sure the FlowModalProcess thread is removed.

SR-D2530 · Issue 444564

Added handling for cases where Microsoft Internet Explorer causes a SAXParseException

Resolved in Pega Version 8.2.2

Numerous SAXParseException messages were seen in the log file, and the queryString showed the pyDeleteDocumentPg being referenced. This was traced to the method used by Internet Explorer to construct an HTTP request: Microsoft Internet Explorer sends the header and body of the request in separate TCP packets, but for an unknown reason in this case the body packet goes missing. To resolve this, a toggle has been introduced which will send the pyDeleteDocumentPg request as GET if pega.u.d.GET_REQUEST_DELETEDOCUMENT is set to true in userworkform. In a normal flow without this variable, the request will pass through the normal flow.

SR-C93873 · Issue 436424

BigDecimal division API updated

Resolved in Pega Version 8.2.2

A difference in strategy output was seen after upgrade due to a particular HFix regarding decimal values in strategy calculations not being previously installed on the system. To resolve this, updates have been made to the BigDecimal division API that specifically addresses Group By shape.

SR-D9922 · Issue 481404

Case Notes view has proper line wrapping in Google Chrome

Resolved in Pega Version 8.2.2

When case notes were opened in the Google Chrome browser, the view did not wrap. This was traced to a style attribute for white space which caused the line breaks to be collapsed in Google Chrome, and has been resolved by modifying the DisplayNote HTML to handle the wrap use case.

SR-D9610 · Issue 477235

Check added for null values in boolean filter of column properties

Resolved in Pega Version 8.2.2

Null values in the filter were showing as "NO" when 'Filter by Format' was enabled for filtering a boolean property (Checkbox) in the Column Properties of the table. This has been resolved by adding a check for empty values.

SR-D4025 · Issue 439629

Check added to ensure interactions show ID

Resolved in Pega Version 8.2.2

After creating many interactions, navigating to the interactions not visible on the screen using the "Currently open" menu displayed the interactions as New instead of the interaction ID. This has been resolved with the addition of a check for customer headers.

SR-C89628 · Issue 430885

Correct values are selected in auto-complete in list configuration after scrolling

Resolved in Pega Version 8.2.2

When a value from the second page of the source list in the auto-complete was selected, the prior value was getting selected and posted. As an example, if the (n)th value was selected by scrolling down the results in the list, the (n-1) value was getting selected and posted to clipboard. Investigation showed this occurred if autocomplete was configured with allow free form input ' no', and that results were not getting selected properly after first scroll when using list configuration. This has been corrected.

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