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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-188573 · Issue 671570

Handling added to process Actions chunks on multiple nodes

Resolved in Pega Version 8.7

If the synching of chunks to a node was interrupted, attempting to resume the remaining chunks resulted in a processing issue if the Load Balancer passed the connection to a different node than was used for the first connection. As an example, if chunks were synched to node "A" and the restarted sync saved the remaining chunks to node "B", when all chunks were synced node "B" incorrectly determined node "A" was actually doing the work and skipped the processing of the chunks on node "B". This resulted in queued chunks being left untouched. To resolve this, the logic has been updated to allow multiple nodes to process the chunks.

INC-191970 · Issue 680396

Updates made for reviewing online case in an offline app

Resolved in Pega Version 8.7

After developing a Field Service Mobile app on Pega 8.3, updating and assessing the Mobile App on Pega 8.6 resulted in a flicker in the back arrow for returning to the work list. This was traced to WebViewManager not being available for online cases in offline apps, and has been resolved by adding an update that will use attachOnload/detachOnload if WebViewManager is not available. In addition, an issue with creating a space or document on mobile has been corrected by using the onViewRendered method instead of attachOnload for the offline app case.

INC-192159 · Issue 691022

Handling added for designtime page used in runtime

Resolved in Pega Version 8.7

After creating a survey with branch Create survey cases routed to different actors, some cases missed the assignments and were left idle with no access to progress. Survey cases (with branches) having the 'when' conditions in flow connectors experienced this intermittently in production. This was traced to the use of D_pzSurveyPage data page called from the ProcessUpdate data transform while creating the survey: this data page is for design time and should not be used at runtime as it requires design time pages like CaseTypePage which will not be available at runtime. To resolve this issue for runtime, in Step 3 of pzGetAllConnectors, pyClassName will be copied from the step page and set for pzGetConnectorsForDecision.

INC-127667 · Issue 581851

Documentation updated to clarify displaying property values for Declare Expressions

Resolved in Pega Version 8.7

The documentation regarding Declare Expressions rules has been updated to clarify that declare expressions do not support displaying values of target properties in the user interface if the target property is an embedded property and if the calculation engages forward chaining. Declare expressions always display property values if the calculation uses backward chaining. During forward chaining, the system might render the UI before populating the clipboard, and the properties are not visible in the UI. To show updated values, define refresh conditions in the UI to get new values from the server when the values change.

INC-134737 · Issue 589968

Storage repository documentation updated

Resolved in Pega Version 8.7

The documentation detailing different content storage options has been updated to clarify the restrictions around modifying repositories.

INC-159677 · Issue 625174

Upgrade reversal limitations clarified

Resolved in Pega Version 8.7

The reversal script section on the 8.x upgrade guides has been updated to clarify the limitations in reversing upgrades.

INC-168254 · Issue 659297

Documentation updated for accents and special characters used in search

Resolved in Pega Version 8.7

The "Pega search API" article has been updated to reflect that the search functionality in Pega Platform does not match accented words with unaccented. For example, searching for santé and sante will retrieve different results. In addition, Domain Specific Language (DSL) includes special characters for use when searching, for example '-', '_', '!', '@'. However, the system retrieves various results depending on the way the special characters are used in the search query. If the query contains special characters that are not escaped, the system may retrieve incorrect results. For example, not escaping the slash mark in the 25/02 query may cause the system to ignore the special character.

INC-177323 · Issue 672420

Search string wildcard use documentation updated

Resolved in Pega Version 8.7

The support article for the search API has been updated to clarify the ability to use the wildcard character "*" by manually adding it to the prefix of each term in the search string.

INC-179842 · Issue 659091

Incorrect space removed from schema example in deployment guide

Resolved in Pega Version 8.7

The platform upgrade guide has been updated to remove a leading space from the simple name example value in the section "Redhat JBoss EAP: Defining default schemas". The correct example is: simple name="java:/prconfig/database/databases/PegaDATA/defaultSchema" value="pegadata"

INC-190130 · Issue 678541

Help information updated for using Elastic Search with Report Definition

Resolved in Pega Version 8.7

The support article "Configuring a report definition to run against an Elasticsearch index" has been updated to clarify that the search can pass multiple values with a space in pySearchString as it does OR operation on all the fields, and that filters in the report definition will be used when executing the report directly or when calling the report in the pxRetrieveSearchData activity. https://community.pega.com/knowledgebase/articles/system-administration/85/configuring-report-definition-run-against-elasticsearch-index

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