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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-130352 · Issue 199182

Corrected Microsoft Internet Explorer error for opening harness in a popup

Resolved in Pega Version 7.1.8

Configuring a button click to launch a harness in a pop-up with the Microsoft Internet Explorer 11 browser caused the error "Internet Explorer cannot display the webpage." The cause was an errant space included in the pega.u.d.url for this browser, and the GenerateHarnessHTML and GenerateLayout RUFs have been updated.

SR-131217 · Issue 199744

Stopped unexpected trigger caused by attaching note with gadget

Resolved in Pega Version 7.1.8

Declarative rules were being fired every time a note was attached to a work object using the "Notes" gadget (not advanced notes link). To fix this, the pxAttachNote activity has been updated to not trigger the declarative chaining in this scenario.

SR-131269 · Issue 200188

Fixed Harness buttons and screen resize issue

Resolved in Pega Version 7.1.8

Harness buttons were not fixed, and the screen was resizing to unviewable height on changing to screen layout. To resolve this, CSS changes have been applied to the pzbase-browser - CSS and pzbase-ie9 - CSS files to include selector for dynamicContainer div inside workarea div in not size to content mode. The rule applied is position: absolute.

SR-131612 · Issue 200253

Handling added for accent characters in DataTable editing

Resolved in Pega Version 7.1.8

When a DataTable had a key value with an accented character like "é", clicking on the "Open this item" icon to edit the row displayed a blank page in the editor. This was caused by the escape method of native JavaScript being deprecated, and the system has been updated to use encodeURIComponent method instead.

SR-122860 · Issue 183998

Added conversion of Turkish characters for Google Chrome

Resolved in Pega Version 7.1.8

Google Chrome was not correctly converting Turkish characters, causing JSON parse exceptions. In order to handle this localization, the system will check whether Google Chrome is being used, and if so will replace selective characters ( Turkish - İIŞĞÜÇÖ ) using a regex.  Letters replaced are { "İ": "i", "I": "ı", "Ş": "ş", "Ğ": "ğ", "Ü": "ü", "Ö": "ö", "Ç": "ç" }. Other browsers are not affected.

SR-122860 · Issue 182083

Added conversion of Turkish characters for Google Chrome

Resolved in Pega Version 7.1.8

Google Chrome was not correctly converting Turkish characters, causing JSON parse exceptions. In order to handle this localization, the system will check whether Google Chrome is being used, and if so will replace selective characters ( Turkish - İIŞĞÜÇÖ ) using a regex.  Letters replaced are { "İ": "i", "I": "ı", "Ş": "ş", "Ğ": "ğ", "Ü": "ü", "Ö": "ö", "Ç": "ç" }. Other browsers are not affected.

INC-121435 · Issue 563875

Handling added for null requiredskillcount on assignment

Resolved in Pega Version 8.2.7

If the property pxRequiredSkillCount was blank on an assignment when moved to a workbasket, it was never presented for Get Next Work. To resolve this, handling has been added which will change the null to 0 so the assignment is properly queued.

INC-122149 · Issue 562783

Corrected approval step task message

Resolved in Pega Version 8.2.7

When a case progressed to the approval step, the task name did not properly appear as part of the "Please approve or reject this" message. In another scenario, a portal which supported locale switching was not translating "Please approve or reject this" when the locale was switched, but instead displayed the message in the original language. Investigation traced this to the pzInstructionsForApproval data transform storing the localized field value, causing it to persist inappropriately. This has been resolved.

INC-127077 · Issue 564107

Busy indicator appears when uploading via Select

Resolved in Pega Version 8.2.7

After update, the “loading symbol” (busy indicator) was not appearing while uploading large attachments using the Select button. This was a missed use case in recent changes to related to AsyncUpload, and has been resolved.

SR-D76291 · Issue 547840

Updated retry logic for S3 AddAttachmentFromEmail

Resolved in Pega Version 8.2.7

When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.

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