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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D37945 · Issue 506799

Server node cache refresh will use remote execution timeout

Resolved in Pega Version 8.2.4

A campaign was failing due to VBD remote ping timeout with a stacktrace that indicated a StageException. Investigation showed that when the cluster is heavily loaded, calls to the remote execution API could time out. If this occurred when the VBD client was refreshing its cache of VBD server nodes, then the insert failed and the error was propagated up the calling data flow. To resolve this, the system will use the remote execution timeout when refreshing node cache, extend the timeout to 60 seconds, and ensure timeouts are retried during inserts.

SR-D38415 · Issue 507995

Resolved Transfer to Queue duplicate assignments

Resolved in Pega Version 8.2.4

The Transfer to a Queue option was creating duplicate assignments after accepting the Chat. Once the chat was accepted, an instance was created\maintained in both Assign-Workbasket and Assign-Worklist tables. This happened after adding the "Transfers" queue to an Agent; if that queue was not added, the transfer to a queue option gave an error to the Agent receiving\accepting the chat. The Work-.ReassignDefaults activity is an extension that was customized in the Pega-DecisionManager ruleset for a certain use case in revision management. The customization is no longer required and has become redundant and has therefore been removed to resolve this issue.

SR-D40833 · Issue 506792

Response Strategy works for predictive models

Resolved in Pega Version 8.2.4

After implementing the response strategy for the predictive model and capturing the response, "Refresh Data" in the monitor tab of the predictive model still showed no response captured. As a result, it was not possible to analyze the performance of the model or use it for reporting. This was traced to recent work done so that Response processing now references the factory against a new table. However, the entries in this table were not created for predictive models, causing responses to not be processed. This has been resolved by adding predictive models to the event processor and ensure the functions are using the new factory initializer.

SR-D31103 · Issue 502978

VBD insert process updated for better retry handling

Resolved in Pega Version 8.2.4

When restarting Data Flow and VBD nodes, the VBD client can encounter some exceptions indicating components in the stack are temporarily unavailable. In most cases the VBD client retries, but there are some cases where it did not and data flow failures occurred. To resolve this, the code has been updated to remove logging of the VBD cluster status during a retry, and the retry duration has been made configurable.

SR-D32719 · Issue 505261

Compliation error resolved for editing complex offers

Resolved in Pega Version 8.2.4

The following error was logged while trying to edit offers: "com.pega.pegarules.pub.generator.FirstUseAssemblerException: Failed to compile generated Java, com.pegarules.generated.html_section.ra_stream_pyeditelement." Research showed the code for the static initializer was exceeding the 65535 byte limit, causing the java compilation of the pyEditElement section to fail for a decision data rule. This was due to the pyEditElement section for a decision data rule being circumstanced: the assembler architecture of circumstanced section rules generated and added code for all the versions of a circumstanced section. Hence, if the section referenced a lot of properties and it existed in multiple ruleset(s)/ruleset versions, the java compilation for the section rule failed. To correct this, the integration of the pyEditElement section with decision data rules has been revised and enhanced, and a function and utility have been provided to call the function to clean up the old and redundant pyEditElement sections for a given decision data rule.

SR-D37415 · Issue 508967

Parameter page update added to improve backwards compatibility for ShowTestLibraryTab

Resolved in Pega Version 8.2.4

An error was observed on the first attempt to modify the 'when' rule "ShowTestLibraryTab" located in PegaProjectMgmt:08-01-01. Analysis showed the when rule (Always, Never) which was called from this rule was not found, which was an issue traced to the Rule-Obj-When function alias parameter name being changed from "strWhen" to "blockName" in the 8.1 release. Subsequent attempts to save the modified rule succeeded due to step#7 in the Embed-UserFunction.pzPopulateDropdownFBUIParameters activity upgrading the pyParameters page with the latest data. To resolve this backwards compatibility issue, the activity step#6 has been modified to upgrade the parameter name for the Rule-Obj-When function alias.

SR-D38053 · Issue 508225

Upcase case shape will fall back to pyWorkCover if multiple pages are present

Resolved in Pega Version 8.2.4

In the Update a Case shape, selecting "A Single Case" and providing .pxCoveredInsKeys(1) for the With ID field worked as expected, but using the same data transform and selecting either "All child cases and descendants" or a specific child case resulted in no update on the children. This was traced to the findPageByHandle API not returning the most appropriate page, which created an issue whenever multiple pages were present in the clipboard. To correct this, the system has been updated to use pyWorkCover if present.

SR-D40685 · Issue 508810

Custom routing configured in early Pega versions will be mapped to custom on upgrade

Resolved in Pega Version 8.2.4

After upgrade, a configured custom routing option under assignment properties was missing in all assignments. This has been resolved by updating pzUpdateRouting with a condition that will take assignments configured in Pega 6 versions and map them to 'custom'.

SR-D24750 · Issue 507118

Resolved importing PublicFormat file using RuleFromFile Wizard

Resolved in Pega Version 8.2.4

When attempting to create a flow from a Public Format XML file using the Rule From File Wizard, the following error was seen: "Problem invoking function: pega_procom_harvest.performXSLT--(String,String,boolean,HashStringMap)". This was caused by a mapping failure related to the pyComments property in baseclass pega social functionality, and has been resolved with the addition of a new page group property pyComments of type "Data-MO-Annotation-Comment" which applies to "Embed-Rule-Obj-Flow-ProcessModel". In addition, a system property set has been added:'System.setProperty("javax.xml.transform.TransformerFactory","com.sun.org.apache.xalan.internal.xsltc.trax.TransformerFactoryImpl");' to make the security flags work properly in java step of 'transformPublicFlow' activity

SR-D41636 · Issue 509433

Route to configuration in the approval flow accepts Specific User parameters

Resolved in Pega Version 8.2.4

Route to configuration in the approval flow was not accepting a parameter value/property value when select Specific User option from drop down was chosen. This was traced to unique ID change work done in the 8.2 release: the pzSimpleApproval section has two controls (DropDown for Participant & AutoComplete for Operator) configured on same property pyOperatorToAssign with "run visibility on client configuration), and when the control value was being changed in the AutoComplete control, the empty value of DropDown control was being posted to the clipboard. To correct this, the section Work-.pzSimpleApproval has been modified to remove performing run-visibility conditions at client side. Instead, the system will use the ".pyApproverType Changes" condition to refresh the wrapper DL which contains the routeTo type Operator/WB/Participant property controls.

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