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Resolved Issues

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-115912 · Issue 168208

Updated failure handling for Word editing with IE

Resolved in Pega Version 7.1.7

When using IE, failure to load correspondence for editing in Word generated the message "Error: Loading Open Authoring Control". This was caused by the carried-over use of a span tag that is not valid under HTML5, and has been corrected with updated JavaScript.

SR-115931 · Issue 169804

Fixed read-only cascading dynamic select in Google Chrome

Resolved in Pega Version 7.1.7

The cascading dynamic select was not working in Google Chrome with ReadOnly Mode. This was traced to an error in the dynamicselect.js, and has been corrected.

SR-115934 · Issue 170092

Corrected deadline escalation for reassigned work

Resolved in Pega Version 7.1.7

When reassigning work with an escalating deadline, the reassignment flowed properly but the corresponding SLA queue item was deleted after reassign and passed deadline events defined in the SLA rule were not triggered. This was traced to the new queuepage being created with a different processEvent activity, meaning Queue Manager could not locate it. A check has been added to ensure the correct queuepage is attached to reassigned work.

SR-115934 · Issue 170387

Corrected deadline escalation for reassigned work

Resolved in Pega Version 7.1.7

When reassigning work with an escalating deadline, the reassignment flowed properly but the corresponding SLA queue item was deleted after reassign and passed deadline events defined in the SLA rule were not triggered. This was traced to the new queuepage being created with a different processEvent activity, meaning Queue Manager could not locate it. A check has been added to ensure the correct queuepage is attached to reassigned work.

SR-115934 · Issue 174331

Corrected deadline escalation for reassigned work

Resolved in Pega Version 7.1.7

When reassigning work with an escalating deadline, the reassignment flowed properly but the corresponding SLA queue item was deleted after reassign and passed deadline events defined in the SLA rule were not triggered. This was traced to the new queuepage being created with a different processEvent activity, meaning Queue Manager could not locate it. A check has been added to ensure the correct queuepage is attached to reassigned work.

SR-115955 · Issue 167257

Enhanced task queue handling for custom applications

Resolved in Pega Version 7.1.7

In some situations, a custom agent would periodically fall over when processing a large backlog of queued items. This was caused by an exception thrown when placing a task in the queue when it is already present. The system has been updated to better handle this situation and allow agents to continue to execute with the present schedule when a duplicate task is found.

SR-118567 · Issue 175615

Enhanced task queue handling for custom applications

Resolved in Pega Version Pega Platform, Resolved in Pega Version 7.1.7

In some situations, a custom agent would periodically fall over when processing a large backlog of queued items. This was caused by an exception thrown when placing a task in the queue when it is already present. The system has been updated to better handle this situation and allow agents to continue to execute with the present schedule when a duplicate task is found.

SR-119432 · Issue 175615

Enhanced task queue handling for custom applications

Resolved in Pega Version 7.1.7

In some situations, a custom agent would periodically fall over when processing a large backlog of queued items. This was caused by an exception thrown when placing a task in the queue when it is already present. The system has been updated to better handle this situation and allow agents to continue to execute with the present schedule when a duplicate task is found.

SR-115985 · Issue 169316

System updated to handle partially encrypted URLs

Resolved in Pega Version 7.1.7

With URL encryption enabled, certain work types could not be loaded due to an inability to process the partially encrypted URLs. The JavaScript has been updated to correctly handle these URLs.

SR-116025 · Issue 174180

Corrected ability to add rows to a Row Repeat Grid Layout

Resolved in Pega Version 7.1.7

Previously, an error was generated when attempting to add more than 51 rows to a Row Repeat Grid Layout with two more layouts containing other fields. This was caused by a duplicate call to invoke the list section, and has been fixed.

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