Summary View form
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The system can count instances that fall within a time interval based on the value of a DateTime
property.
To define trend fields:
Click Apply when done. The Details button changes to to indicate that the Trend Definition form is completed.
Field |
Description |
Trend |
Choose an interval,
Weeks correspond to seven-day intervals starting on a weekday that you specify. Months correspond to calendar months, not 30-day periods. |
Use default |
Click to enter a default list of intervals. You can modify the intervals and the captions. |
Select a property |
Select a |
Starting |
Identify a past or future date that is to be the latest date for the report contents. |
Trend unit |
If you chose |
Start of week |
If you choose |
Enable auto caption |
Select to derive the captions of each time interval on the starting date value. If not selected, you can type labels for each caption in the array. |
Select caption type |
If the Enable Auto Caption box is selected, select a date format. Choose |
() |
If the Enable Auto Caption box is selected, select |
This array controls column headings and range break points. Enter up to 30 rows. | |
Caption |
This column appears only when Enable Auto Caption is not selected. Enter text to label the column that contains the most recent values first. Text in the second row of this array labels the column with the next most recent values, and so on. |
Value |
This column of integer values appears only when you select Enter an ascending sequence of positive integers such as 1, 2, 3, or 30, 60, 90 or 4, 10, 100. Each value marks the inclusive endpoint of an interval, where the units are indicated in the Trend Unit field. For example, if you enter 1, 2, 3, 10 in the top four rows of this array and the Trend Unit value is |
Click OK to save the trend definition. Click Cancel to close the form without saving your changes.
Internally, the Pega Platform stores DateTime
values in Coordinated Universal Time format, informally known as UTC. For reporting purposes, the system converts internal values to the time zone of the current operator as recorded in the Operator ID data instance. This means, for example, that a work item that was resolved on Monday (by an operator working in one time zone) can appear in a report to be resolved on Tuesday (in a report presented to an operator in a different time zone).
Counts, averages, and other statistics that depend on the user's time zone will naturally vary from user to user, if they have different time zones recorded in the Operator ID instance. The physical location of the users, the time zone of the Pega Platform server, and the location or time zone of the last update operator are not relevant.