Your system includes dozens of standard reports, including over 20 that apply to the Work- base class and several that apply to the Assign- base class.
The four standard report definitions named pyDefaultReport define which columns appear in a drill-down display and can serve as starting rules to copy for your own reports.
You can override these standard reports in your own application RuleSets.
Report |
Description |
| @baseclass.pyDefaultReport | Defines columns for drill-down displays when no other pyDefaultReport is found. |
| Assign-.pyDefaultReport | Defines columns for drill-down displays for assignments when no other pyDefaultReport is found. |
| Rule-.pyDefaultReport | Defines columns for drill-down displays for reports when no other pyDefaultReport is found. |
| Work-.pyDefaultReport | Defines columns for drill-down displays of work items when no other pyDefaultReport is found. |
Standard management reports provide information about assignments, work that is in progress, and completed work.
Category |
Description |
| pyCaseMetrics | Case Metrics: Reports in this category provide information about the number of cases created each day for the last seven days and the time per stage for resolved cases. See Additional standard report definition reports. |
| pyMonitorAssignments | Monitor Assignments: Reports in this category provide information about open assignments. Open assignments represent a backlog of work for human operators. These reports are derived from instances of the Assign- classes. See Standard Report Definition Rules — Assignment Monitoring. |
| pyOpenCases | Open Cases: The report in this category provides the case-level service-level agreement (SLA) status for open cases. See Additional standard report definition reports. |
| pyPerformanceAnalysis | Analyze Performance: Reports in this category analyze and summarize resolved work items along quality dimensions. These reports support a retrospective review of past work to help identify how business processes might be improved. The reports are derived from instances of Work- classes. See Standard Report definition rules — Performance Analysis. |
| pyServiceLevelPerformance | Service Level Performance: Reports in this category provide information about assignment SLA status grouped by user or assignment. See Additional standard report definition reports. |
| pyStepPerformance | Step Performance: Reports in this category provide information about the SLA status for goals and deadlines by step, and historical views of step duration and the time spent in a step. See Additional standard report definition reports. |
| pyWorkAnalysis | Analyze Quality: Reports in this category identify by assignment which flow actions were selected, how often, and the timeliness of the selection. These reports are derived from information in the History-Work- classes. See Standard Report definition rules — Work Analysis. |
| pyWorkMonitoring | Monitor Processes: Reports in this category list, or summarize open (unresolved) work items in the current application. They support day-to-day monitoring of the business processes supported by your application. See Standard Report definition rules — Work Monitoring. |