Updating the access group for an IVA channel

You cannot authenticate from your Pega Intelligent Virtual Assistant (IVA) unless you set the access group for the Channel service package rule to the access group for your Pega Platform application.

Before you begin: For the IVA for Alexa, install the IVA component from Pega Exchange.
Note: By default, the access group for the Channel service package rule is set to PRPC:Administrators.
  1. In the navigation panel of Dev Studio, click Records to display the Records Explorer.
  2. Click Integration-Resources, and then click Service Package.
  3. In the list, click the Channel service package rule.
  4. In the Service access group field, enter the access group for your Pega Platform application.
What to do next: In Pega Platform, set up the channel for your IVA.