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Optional: Integrating with Fulfillment Control Center

Updated on June 1, 2021

You can integrate your Pega Configure Price Quote for Communications application with Fulfillment Control Center for Communications to increase the efficiency of managing order fulfillment.

  1. Creating an Authentication Profile for your application by using the operator login information for the Pega Fulfillment Control Center for Communications system that is used to authenticate the web service.

  2. Copy the ExOrderTransformService Connect SOAP rule to the implementation layer application ruleset without changing the applies to class. See About Connect SOAP rules.

  3. Open the ExOrderTransformService Connect SOAP rule in the implementation layer application ruleset, and in the corresponding field, specify the newly created Authentication Profile. See Connect SOAP form - Completing the Service tab.

  4. In Dev Studio, click ConfigureSettingsFulfillment SettingsEnable FCC.

  5. Set the Value field to true.

  6. Configure the FCC CreateCO Service URL for your application server.

    1. In Dev Studio, click ConfigureSettingsFulfillment SettingsFCC CreateCO Service URL.

    2. Update the Value field to point to the hostname on which the Pega Fulfillment Control Center for Communications application is installed. For example: http://<hostname>:<port>/prweb/PRSOAPServlet/SOAP/PegaCommFWFCFWWorkFCCServices/Services

  7. Update the GetCOStatus Service URL for your application server.

    1. In Dev Studio, click ConfigureSettingsFulfillment SettingsFCC GetCOStatus Service URL.

    2. Update the Value field to point to the hostname on which the Pega Fulfillment Control Center for Communications application is installed. For example: http://<hostname>:<port>/prweb/PRSOAPServlet/SOAP/GetCustomerOrderStatus/Services

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